IT Manager - (ERP / CRM / Power BI) in Wetherby, West Yorkshire

IT Manager - ERP, CRM & Power BI - Yorkshire

An opportunity to join a fast-growing international business as IT Manager, leading the optimisation of Business Central, HubSpot and reporting platforms. Combining strategic oversight with a hands-on approach, you will drive continuous improvement, technology performance and data-driven decision making across the organisation.

Client Details

Our client is a successful and growing Yorkshire-based business with an international footprint and ambitious plans for continued expansion. Renowned for designing and delivering high-quality products to customers worldwide, they have built a reputation for innovation, service excellence and long-term customer relationships. The business offers the opportunity to make a visible impact across multiple functions, working closely with senior leadership to optimise systems, improve reporting and support sustainable growth. With a collaborative culture and pragmatic approach to change, this is an ideal environment for someone who enjoys delivering practical improvements and tangible business value.

Description

As IT Manager, you will take ownership of Akula's technology landscape, ensuring business systems, applications and IT services effectively support a growing international business. Working closely with senior stakeholders, you will lead the continuous improvement of core platforms, drive technology-enabled efficiencies and ensure systems remain secure, reliable and aligned to business needs. Key responsibilities include:

• Leading the ongoing optimisation, development and support of Microsoft Dynamics 365 Business Central, ensuring it continues to support operational efficiency and business growth.
• Owning the ongoing development, adoption and enhancement of HubSpot, including supporting the roll-out of new functionality and integrations.
• Working with stakeholders across the business to identify opportunities for process improvement, automation and greater operational effectiveness.
• Developing and enhancing reporting and business intelligence capabilities through Power BI, providing meaningful insight to support decision-making.
• Leveraging Microsoft Power Platform technologies, including Power Automate and Power Apps, to streamline processes and reduce manual effort.
• Ensuring business-critical applications, reporting platforms and supporting technologies maintain high levels of performance, availability and user adoption.
• Maintaining a secure and resilient IT environment across Microsoft 365, Azure, Intune and related cloud platforms, building on existing cyber security foundations.
• Overseeing third-party technology suppliers and service providers, ensuring strong service delivery, value for money and effective vendor relationships.
• Managing software licensing, technology assets, infrastructure and IT expenditure to support business objectives.
• Leading and developing a direct report while acting as a trusted technology partner to colleagues across the organisation.

Success in the role will be measured by your ability to optimise key business systems, improve reporting and data visibility, increase user engagement, deliver practical technology improvements and ensure IT services continue to support the organisation's sustained growth.

Profile

We are seeking a pragmatic and commercially minded IT professional who enjoys working closely with stakeholders, improving business processes and delivering practical technology solutions that support growth. You will demonstrate:

• Experience managing and developing ERP, CRM and business-critical applications, ideally including Microsoft Dynamics 365 Business Central and/or HubSpot.
• Strong experience using data, reporting and business intelligence tools, including Power BI, to support operational and commercial decision-making.
• A track record of delivering process improvements, automation and system enhancements that create measurable business value.
• A practical understanding of Microsoft 365, Azure, Intune and modern cloud-based technologies.
• Good knowledge of cyber security principles, risk management and protecting business data and systems.
• The ability to build strong relationships and communicate effectively with both technical and non-technical stakeholders.
• Experience managing third-party technology suppliers and service providers.
• A hands-on approach, combining strategic thinking with the ability to deliver day-to-day operational improvements.
• Experience working within an SME environment, with the ability to influence change through a collaborative and measured approach.

Desirable experience includes exposure to Microsoft Dynamics 365 Business Central, HubSpot, Microsoft Power Platform, manufacturing, distribution or product-based environments, and relevant Microsoft, cyber security or ITIL certifications.

Job Offer

• Salary of £60,000 - £70,000, dependent on experience.
• Discretionary bonus scheme
• 22 days holiday.
• Pension auto-enrolment.
• Onsite in Wetherby, Yorkshire for 5 days per week

If you're interested in this role, apply now.