IT Service Transition Lead

Click Digital

IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid / Manchester (min 2 days in the office) | £57,000–£60,700 + benefits | ASAP start

*You must have strong IT Tech ‘Service Transition’ experience to apply*

We’re looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.

This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.


The role:
  • Lead Service Transition across multiple projects and programmes.

  • Own service acceptance, go-live readiness and handover into support.

  • Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.

  • Identify and manage transition risks, issues and dependencies.

  • Lead Go-Live Readiness and Acceptance into Service checkpoints.

  • Ensure documentation, knowledge transfer and support arrangements are in place.

  • Help improve and mature Service Transition processes and governance.


To apply you should have the following:
  • Strong, proven Service Transition experience – not purely BAU Service Management.

  • Excellent stakeholder management and communication skills.

  • Experience managing complex, cross-functional IT transitions.

  • Strong understanding of ITIL / ITSM environments.

  • ITIL Foundation required; Practitioner or higher desirable.

  • Experience of managed service implementations would be highly beneficial.

  • A pragmatic, collaborative approach with the confidence to challenge and improve.


This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
  • Salary range of £57,000 - £60,700

  • 24 month fixed term contract (FTC)

  • Hybrid working (min two days Manchester City Centre office)

  • 35 hour working week + other excellent benefits

  • Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.

2 stage interview process - MS Teams & F2F in Manchester
 

Stuart Graham
Click Recruitment
(url removed)
Apply Now →

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