Key Account Manager

Key Account Manager

Location: Brownhills, Staffordshire

Salary: Excellent DOE + Bonus + Car + Benefits

Are you a high performing Key Account Manager, Technical Sales, Business Development Manager or Technical Sales Engineer, on the rise of your career in a customer facing role, who would like to work for a highly profitable manufacturing Plc based in the North Midlands/Staffordshire borders? Reporting into the Sales Director, a vacancy has arisen for a Key Account Manager, focussed on developing relationships with the European customer base and spotting new opportunities to increase revenue. Working as part of a dynamic commercial team, in a fast-paced production environment, you will sell castings and machined parts to the Truck, Commercial Vehicle/Automotive and general engineering markets. 

The Role:

• Look after and grow a group of important customer accounts across the commercial vehicle and engineering sectors.
• Build strong working relationships with customers at different levels, including purchasing, quality, engineering, logistics, project teams and senior managers.
• Create clear account plans that highlight opportunities, margin improvements, contract risks and longer-term growth potential.
• Be the main day-to-day contact for assigned customers, making sure communication is clear, timely and helpful.
• Spot opportunities for new projects, product supply, technical services, process improvements, aftermarket support and contract renewals.
• Help manage new part projects so customers can build and test their products on time, including sourcing the services and products needed for each project.
• Prepare and present quotations and contract information in a clear and professional way.
• Lead commercial discussions, negotiations and framework agreement renewals.
• Keep track of account performance, sales pipeline, revenue forecasts, customer feedback and market activity.
• Help resolve customer issues by bringing the right internal teams together and keeping everyone updated.

The Person:

• A technical qualification in an engineering discipline e.g. NVQ level 5 or higher, apprentice trained or graduate. Training in strategic account management, consultative selling, solution selling or negotiation would be useful.
• You will be a KAM, Technical Sales Manager, Business Development Manager or in Customer Relationship Management ideally selling into the automotive, engineering or manufacturing industries.
• Experience of working with OEMs, Tier 1 suppliers, industrial manufacturers, automotive or similar technical sectors is ideal.
• A good understanding of engineering customers and how purchasing, technical, operational and project teams make decisions.
• A proven record of keeping key customers, growing sales, improving margins and building long-term commercial relationships.
• Experience looking after complex accounts, longer sales cycles, technical proposals or customers with more than one site.
• Good commercial awareness, including pricing, margins, forecasting, contract terms and negotiation.
• Confidence discussing technical products, drawings, specifications, service requirements or engineered solutions with customers and internal teams.
• A team player, able to problem solve and deliver technical solutions to customers.
• An inquisitive and energised person with a driven personality is sought who has a thirst for learning.
• Excellent communication, interpersonal and negotiation skills.
• Comfortable using CRM systems, Microsoft Office and sales reporting tools.
• Full UK driving licence and willingness to travel to customer sites worldwide.

This is a truly exciting opportunity to develop your career within a highly profitable Plc and to travel internationally and in return we offer an excellent salary and the opportunity to work in a friendly and energised environment.