Key Account Manager in Canley, Coventry

KEY ACCOUNT MANAGER / SENIOR ACCOUNT MANAGER

Sector: FMCG | Logistics | Supply Chain | Distribution

Are you an experienced Key Account Manager who can do more than simply maintain great customer relationships?

Do you have a proven track record of developing strategic account plans, identifying commercial opportunities and delivering measurable growth?

T2P Recruitment is working directly and confidentially with a long-standing client to recruit an experienced, commercially driven Key Account Manager into an established and growing commercial team.

This is an exciting opportunity to join a successful international organisation offering genuine autonomy, significant customer responsibility and excellent long-term career progression.

The Opportunity

This is a true strategic account management position, focused on developing and growing an established portfolio of major national customers.

You won't be spending your days cold calling or chasing new-business leads. Instead, you'll take ownership of important customer relationships, developing structured commercial strategies that deliver sustainable, profitable growth.

We're looking for someone who can understand where an account is today, identify where it could be in 12–24 months and develop a clear, measurable plan to get there.

You'll be responsible for:

• Managing and developing a portfolio of strategically important national customer accounts.

• Creating and implementing structured 12–24-month strategic account development plans.

• Identifying opportunities to increase revenue, volume, profitability and share of wallet.

• Building influential relationships with senior stakeholders, including Commercial Directors, Procurement Directors and other key decision-makers.

• Analysing customer performance, commercial trends and account data to identify growth opportunities and potential risks.

• Leading strategic business reviews, commercial presentations and senior-level customer meetings.

• Negotiating commercial agreements, contract renewals and extensions.

• Developing long-term customer partnerships focused on retention, growth and commercial value.

• Working closely with internal Commercial, Operations and Customer Service teams to deliver agreed objectives.

• Taking ownership of complex customer challenges while protecting commercial relationships and profitability.

About You

We're looking for an established Account Manager who combines excellent relationship-building skills with strong commercial judgement, analytical thinking and strategic planning ability.

You'll ideally have experience within logistics, supply chain, transport, distribution, FMCG or another commercially focused B2B environment.

Most importantly, you'll be able to demonstrate how you've personally developed and grown significant customer accounts.

To be successful, you'll need:

• Proven experience in Key Account Management, Senior Account Management, National Account Management or Strategic Account Management.

• A demonstrable track record of delivering measurable commercial growth within existing accounts.

• Experience developing and implementing structured, longer-term account growth strategies.

• Strong commercial and analytical skills, with the ability to interpret data and turn insights into practical actions.

• Confidence engaging, influencing and negotiating with senior customer stakeholders.

• The ability to present complex commercial information clearly, confidently and concisely.

• Strong negotiation, problem-solving and stakeholder management skills.

• The confidence to challenge customers constructively and lead commercially sensitive conversations.

• A proactive, self-motivated approach, with the ability to manage your own workload and priorities.

We're particularly interested in candidates who can confidently explain what they've personally achieved, how they approached account development strategically and the measurable commercial results they delivered.

Working Arrangements

This is a national, hybrid/field-based role offering considerable autonomy.

You'll spend a significant proportion of your time meeting customers, alongside working from home and collaborating regularly with colleagues.

Some overnight stays may occasionally be required, depending on customer locations.

This position would suit someone who enjoys managing their own diary, building meaningful customer partnerships and having genuine ownership of their accounts.

What's on Offer?

• Extremely competitive basic salary, depending on experience.

• Company car.

• 25 days' annual leave plus bank holidays.

• Company pension and life assurance.

• Hybrid and flexible working arrangements.

• Comprehensive additional company benefits.

• Excellent opportunities for career progression, including potential future international account management and leadership opportunities.

• The opportunity to join a well-established international organisation with a supportive, collaborative commercial team.

Why Join?

Our client is an established international business undergoing an exciting period of growth and development.

You'll be joining a business that values its people, encourages professional development and offers genuine opportunities to progress within the wider organisation.

This isn't simply about filling a vacancy. They're looking for someone who wants to become an important part of the business, take ownership of key customer relationships and development.

You'll be joining a business that values its people, encourages professional development and offers genuine opportunities to progress within the wider organisation.

This isn't simply about filling a vacancy. They're looking for someone who wants to become an important part of the business, take ownership of key customer relationships and make a lasting commercial impact.

Interested?

If you're an experienced Account Manager who enjoys developing commercial strategies, influencing senior stakeholders and delivering genuine account growth, we'd love to hear from you.

This is a confidential recruitment assignment, and the identity of our client will be shared during an initial conversation.

T2P Recruitment is working directly with the hiring team, and your CV will never be submitted without your knowledge and agreement.