Lead Gas Engineer in Worcester, Worcestershire
Posted by Think Recruitment
£46,000 a year
Worcester · Permanent
Location: Mobile - Worcester, Evesham, Droitwich, Cheltenham & surrounding
Salary: £46,000 per annum + overtime and out-of-hours payments
Contract: Permanent, full-time
Benefits: Company van, fuel card, pension and healthcare plan
Think Recruitment are recruiting for an experienced Lead Gas Engineer to join an established property maintenance provider, supporting domestic gas servicing and repairs across occupied properties.
This is a hands-on role combining complex fault finding and heating repairs with technical support and mentoring for other engineers. Working alongside the Heating Service Delivery Manager, you'll help resolve challenging jobs and ensure services are delivered safely and to a high standard.
Key Responsibilities
- Diagnose and complete complex repairs across domestic gas appliances and heating systems.
- Provide technical guidance and support to engineers and operational teams.
- Mentor colleagues and help improve first-time fix rates.
- Support difficult access cases and appointments requiring a flexible approach.
- Communicate professionally with residents and handle sensitive situations with care.
- Maintain accurate job records using handheld devices.
- Participate in the out-of-hours rota and provide flexible service cover.
- Relevant ACS gas qualifications, including applicable certificates such as CCN1, CENWAT, CKR1, HTR1, MET1 and CPA1.
- NVQ Level 2 in Plumbing, Heating or Ventilation, or equivalent.
- Unvented hot water qualification.
- Strong experience diagnosing and repairing complex domestic heating faults.
- Basic electrical understanding of heating systems.
- LPG and Oil qualifications, or willingness to obtain these during probation.
- Experience working in occupied domestic properties.
- Strong communication, customer service and problem-solving skills.
- Full, valid UK driving licence.
- Willingness to undergo a DBS check.
- Based within reasonable travelling distance of the area, ideally within an hour.
- Social housing experience and knowledge of relevant legislation would be advantageous.
- £46,000 basic salary, with additional earnings through voluntary overtime and out-of-hours work.
- Company van and fuel card.
- 25 days' holiday, with the option to purchase five additional days.
- Employer pension contributions of up to 12%
- Mobile phone, iPad and lone worker device.
- Healthcare and dental plan
Email: (url removed)
Call: (phone number removed)
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