Leasehold Officer

Niyaa People Ltd

A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation.

Key Responsibilities of a Leasehold Officer:
  • Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies.
  • Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met.
  • Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt.
  • Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison.
  • Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters.
  • Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements.
  • Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants.
  • Conduct home visits, site inspections and customer meetings as required.
  • Support budget monitoring, reporting and service improvement initiatives.
Essential Requirements of a Leasehold Officer:
  • Substantial experience within a Leasehold Officer or Leasehold Management role.
  • Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes.
  • Experience managing service charges, income collection and arrears recovery.
  • Understanding of commercial lease management principles.
  • Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities.
  • Excellent communication, stakeholder management and problem-solving skills.
  • Housing qualification at Level 3 or above (or equivalent professional qualification) desirable.
What's on Offer:
  • Temporary contract with immediate start available.
  • Hybrid working arrangement.
  • Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services.
  • Competitive hourly rate dependent on experience.
If this Leasehold Officer role is of interest, please apply or contact (url removed)
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