Managed Account Consultant

ARC Group Ipswich are looking for a motivated, organised and people-focused Managed Account Consultant to join our growing team.

No previous recruitment experience is required — full training will be provided. We’re looking for someone who is confident communicating with people, highly organised, able to solve problems quickly, and comfortable working in a fast-paced environment.

You’ll be responsible for managing the day-to-day requirements of 60+ HGV drivers working on a key client contract. This is a hands-on role involving regular communication with drivers and the client, both verbally and in writing, as well as weekly site visits.

• Managing the day-to-day requirements of 60+ HGV drivers on a contracted account
• Communicating with drivers and clients both verbally and in writing
• Building strong working relationships with drivers and our VIP client
• Attending weekly site visits with the client and drivers
• Handling day-to-day issues and resolving problems quickly and effectively
• Coordinating driver requirements and ensuring the contract runs smoothly
• Maintaining accurate records and completing basic administrative tasks
• Being available for out-of-hours and weekend on-call requirements when necessary
• Working closely with the wider team to ensure excellent service is maintained

• Fluent Romanian and English — both spoken and written
• Previous recruitment experience is not required
• Strong organisation and time-management skills
• Confident communication and relationship-building skills
• A proactive approach to problem solving
• Basic computer skills
• Reliable, professional and able to work independently
• Comfortable dealing with a large number of drivers and managing multiple requirements
• Full UK driving licence and own car essential
• Flexible and willing to participate in an out-of-hours/weekend on-call rota
• Available to start immediately or within the next month

• Full training and ongoing support
• Opportunity to develop a long-term career within recruitment and account management
• Supportive and energetic team environment
• Regular interaction with a key VIP client
• Career progression opportunities
• Company events and incentives
• Pension scheme
• Holiday entitlement

This is an excellent opportunity for a Romanian and English-speaking candidate looking to start or develop their career in recruitment and account management, with full training provided.

If you’re organised, reliable, confident dealing with people and enjoy solving problems in a busy environment, we’d love to hear from you.

To apply, send your CV today.

ARC GROUP

A focus on recruitment, a passion for people.