Manager in Pocklington, East Riding of Yorkshire

A leading charity is seeking a Shop Manager to drive the success of its store.

Do you have a passion for retail and a heart for making a difference? We are looking for a motivated and commercially minded individual to lead the team in a busy store.

£(phone number removed) hours per week

Your Role

As Shop Manager, you will drive sales and deliver an excellent customer experience. You will lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.

Key Responsibilities

• Manage the day-to-day shop operations.

• Lead, motivate and train a team of volunteers.

• Drive donations and deliver excellent customer service.

• Maintain high visual merchandising and housekeeping standards.

• Monitor financial performance and meet sales targets.

• Be accountable for sales and profit performance, ensuring that the team understands and engages with the shop’s financial performance.

• Foster a creative shop environment where team members seek to maximise income in new and innovative ways.

• Manage the team to maximise income from Gift Aid on donated products.

• Maintain an empowered, motivated and engaged shop team by ensuring that team members understand the value of their contribution to the charity.

What We’re Looking For

• Retail management experience, ideally in a charity or fashion environment.

• Excellent communication and organisational skills.

• A passion for our cause and the community.

• The ability to work flexibly, including some weekends.

Benefits

• A rewarding role with real impact.

• Training and support from an experienced team.

• Opportunities to develop retail and management skills.

• Staff discount and holiday allowance.

• 25 days’ holiday plus bank holiday allowance.

• A generous pension, with an 8% employer contribution.

• Great discounts and rewards through Blue Light Card and Benefit Hub.

• Life assurance and a Bupa health cashback plan.

• Tickets for Good, offering free and discounted tickets for events.

Apply now and be part of something truly meaningful.