Marine Customer Services Manager
Tyne Coast College · Direct employer
Marine Customer Services Manager
South Shields
Permanent, 35 hours per week
We’re Hiring!
We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.
Key Responsibilities:
- To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times
- Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements
- To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility
What we're looking for:
- Demonstrable experience of effective team management
- A team player with a positive working attitude
- Experience of working in a customer facing role
Why join us?
- Work in a unique marine environment within a supportive team
- 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
- Free on-site parking
- On site- catering facilities
- Local Government Pension Scheme
- Learning & Development opportunities
Closing date: Monday 3rd August
Application opens at the source listing. Free for jobseekers.