Marketplace Executive

Your new company
Hays are working in partnership with an award winning business who are seeking a commercially minded and analytical Marketplace Executive to join their growing eCommerce team. This is an exciting opportunity for an individual with marketplace experience to take ownership of key online sales channels, helping to drive performance, improve processes and identify opportunities for growth. Working within a collaborative and fast-paced environment, you will play a crucial role in optimising marketplace operations, supporting strategic initiatives and enhancing the customer experience. The successful candidate will be confident working with data, managing multiple priorities and building strong working relationships across the business. This role would suit someone who enjoys taking ownership, solving problems and delivering continuous improvements.

Your new role
As a Marketplace Executive your role will involve:

• Manage the day-to-day performance of online marketplace accounts, ensuring channels are optimised for sales growth and operational efficiency.
• Monitor marketplace account health and collaborate with internal teams to maintain excellent performance standards and customer satisfaction.
• Develop a deep understanding of marketplace processes and performance drivers to support long-term growth and scalability.
• Monitor inventory, pricing, promotions and marketplace performance metrics to ensure commercial objectives are achieved.
• Analyse marketplace performance data and use insights to identify opportunities for growth, increased conversion and operational improvements.
• Produce reports and recommendations that support decision-making and drive positive change.
• Monitor key performance indicators and implement actions to improve marketplace performance.
• Manage and optimise product listings to maximise visibility, traffic and conversion.
• Conduct regular listing audits to ensure accuracy, compliance and consistency across channels.
• Support product content optimisation, marketplace SEO initiatives and feed improvements.
• Liaise with internal teams and external partners to maintain and optimise marketplace feeds and product templates.
• Build effective working relationships with colleagues and external partners.
• Provide regular feedback and recommendations to management regarding marketplace performance, opportunities and risks.
• Support continuous improvement initiatives across the wider eCommerce function.

What you'll need to succeed
Essential

• Experience managing Amazon Seller Central and/or other online marketplace platforms.
• Strong analytical and reporting skills with advanced Excel capability.
• Experience using data to influence decision-making and improve performance.
• Excellent organisational skills and attention to detail.
• Strong communication and stakeholder management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive and solutions-focused approach.

Desirable

• Knowledge of marketplace SEO, PPC and feed optimisation.
• Experience within an eCommerce or retail environment.
• Experience using multichannel marketplace management platforms.
• Familiarity with marketplace analysis and optimisation tools.
• Understanding of marketplace automation and integration processes.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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