Medical Secretary at NHS Professionals, Wirral

We are seeking a highly organised and proactive Medical Secretary to join our team. This vital role involves providing comprehensive administrative support within healthcare settings, ensuring smooth communication between patients, medical staff, and external agencies. The ideal candidate will possess strong office and administrative experience, demonstrating excellent attention to detail and professionalism in a fast-paced environment.

Duties

• Manage and coordinate appointment scheduling for medical practitioners and patients efficiently.
• Prepare and maintain accurate medical records, correspondence, and documentation in compliance with confidentiality standards.
• Handle incoming calls, inquiries, and correspondence promptly, providing exceptional customer service to patients and healthcare staff.
• Maintain organised filing systems both digitally and physically to facilitate quick access to information.
• Collaborate with clinical staff to ensure seamless communication and operational efficiency within the healthcare facility.

Requirements

• Proven office experience with a strong emphasis on administrative support within a healthcare environment.
• Previous experience working as a Medical Secretary and use of Medical Terminology
• Excellent organisational skills with the ability to multitask effectively under pressure.
• Strong communication skills, both written and verbal, with a professional demeanor.
• Proficiency in MS Office applications such as Word, Excel, and Outlook; familiarity with electronic health record systems is advantageous.
• Attention to detail and confidentiality are essential qualities for success in this role.
• Ability to work independently as well as part of a team in a dynamic setting.