Neighbourhood Response Officer - Interim in Morden

Job Title: Neighbourhood Response Officer - Interim

Location: Morden, South London
Rate: £21.05 per hour (PAYE) / £25.00 per hour (Umbrella)
Contract Type: Interim (covering an ongoing absence within the local housing team)

About the Role:
We are seeking an experienced Neighbourhood Response Officer to join a local housing team on an interim basis, covering an ongoing absence. You will provide a tenancy and neighbourhood management service, ensuring estates are clean, safe, and well maintained, and that residents receive a high standard of service.

Key Responsibilities:

• Deliver a tenancy management service within a designated patch, including supporting residents to sustain their tenancies.
• Conduct regular estate inspections, identifying and reporting issues and driving improvements.
• Support fire safety compliance across the housing portfolio, prioritising fire safety risk assessment follow-up work.
• Work collaboratively with internal teams and external agencies, including local partners and resident groups, on neighbourhood safety and ASB issues.
• Provide clear, timely communication to residents throughout their interactions with the service.

Requirements:

• Experience of providing a management and tenancy management service within social housing.
• Experience of conducting estate inspections.
• Knowledge and experience of fire safety in social housing.
• Good communication skills and the ability to build effective working relationships with colleagues and external agencies.
• Use of a motor vehicle (essential for travel across the patch).

If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.