O2C Team Leader

Axon Moore

Axon Moore is delighted to be partnering with a growing business in West Manchester to recruit an experienced O2C Team Lead.

This is a fantastic opportunity for an experienced O2C / Credit Control / Accounts Receivable Team Leader or Supervisor who is ready to take the next step in their career, lead a team and make a real impact within a growing finance function. You’ll lead a team of 6 whilst remaining hands-on across the wider Order-to-Cash function.

Location: West Manchester
Salary: DOE 

Main duties:
  • Lead, coach and develop a team of 6, managing performance, objectives, workloads and development whilst providing hands on support when required.
  • Oversee collections and debt management activity, driving cash collection, aged debt and  performance whilst acting as the senior escalation point for complex issues, disputes and negotiations
  • Manage escalated recovery activity and external relationships, ensuring appropriate action is taken to maximise recovery and minimise financial risk
  • Oversee key transactional processes, ensuring accuracy, strong controls, compliance and effective management of outstanding items.
  • Own regular management reporting, providing clear analysis and commentary on performance, risks, trends and recommended actions to senior stakeholders.
  • Drive continuous improvement across the function, identifying opportunities to streamline, standardise and automate processes whilst supporting wider finance initiatives and change.
Person specification:

We’re looking for someone who is confident, hands on and people focused, with strong O2C / Credit Control / Accounts Receivable experience and a proven track record of leading and developing a team.
You’ll ideally have:
  • Proven experience leading a team within O2C, Credit Control, Accounts Receivable
  • Strong knowledge of collections, aged debt management and dispute resolution.
  • Experience handling complex debt recovery, escalations and customer negotiations.
  • Exposure to legal recovery and insolvency processes.
  • Understanding of cash allocation and master data controls.
  • Strong people management, coaching and performance management skills.
  • Excellent stakeholder management, communication and influencing skills.
  • Strong analytical and reporting capability.
  • Excellent Excel and ERP experience.
  • A proactive approach to process improvement, automation and change.
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