Ocean Import Operations Account Manager

Ocean Import Operations / Account Manager

Location: Wythenshawe, Manchester
Salary: Up to £36,000 + potentially more depending on experience

Contract: Full-time permanent Monday to Friday
Hybrid: 2 days working from home 3 in the office
Holiday: 25 days + Bank Holidays
Additional Benefits: Profit Share Scheme + Annual Bonuses + Enhanced Benefits Package

The Opportunity

We are currently recruiting on a confidential basis for an established and highly regarded freight forwarding business based at their head office in Wythenshawe, Manchester.

This is an excellent opportunity for an experienced Ocean Import Operator / Account Manager to join a stable and growing forwarding business where there is genuine scope to build a long-term career.

The successful candidate will ideally have a minimum of 2 years' experience within freight forwarding, with a strong background in import operations, particularly sea freight. Experience across road freight and UK delivery operations would also be highly advantageous.

The Role

As an Ocean Import Operations / Account Manager, you will be responsible for managing a portfolio of import shipments and customers, ensuring freight is handled efficiently, accurately and to the highest possible service standards.

Your responsibilities will include:

• Managing end-to-end ocean import shipments from booking through to final delivery.
• Coordinating sea freight movements with overseas agents, shipping lines, hauliers and customers.
• Managing import documentation and ensuring shipments are processed efficiently.
• Arranging and coordinating customs clearance and final delivery.
• Monitoring shipment progress and proactively dealing with delays or operational issues.
• Acting as a key point of contact for customers throughout the shipment lifecycle.
• Building and maintaining strong customer and supplier relationships
• Strong experience handling ocean/sea freight imports.
• Experience coordinating shipments from origin through to final delivery.
• Experience dealing with shipping lines, overseas agents, hauliers and customers.

What's on Offer?

This is a genuine opportunity to join an established forwarding business with a strong long-term outlook and a package designed to reward performance and commitment.

• Salary up to £36,000, with flexibility for the right candidate.
• Profit Share Scheme.
• Performance-related bonuses.
• 25 days' annual leave + Bank Holidays.
• Hybrid working - 2 days from home per week.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy