Office Administrator

About DYN-Metal

With 89 years of engineering heritage, DYN-Metal is a leading specialist in casting and machining high-performance bronze and brass alloys. Serving heavy industry global leaders across steelmaking, maritime and mining, we pride ourselves on precision, quality, and a close-knit team environment.

The Role

We are seeking an organized, proactive Office Administrator to support our daily business operations at our Park Royal office and works. Acting as a key link between our administrative hub and our production operations, you will keep our workflow, order tracking, and customer communications running seamlessly.

Key Responsibilities:

• Perform precise data entry across our ERP/MRP system, including processing purchase orders and updating production records.

• Maintain organized physical and digital filing systems.

• Serve as a key point of contact for customer queries via phone and email, delivering clear and concise communication.

• Liaise regularly with factory supervisors and colleagues to ensure accurate workflow updates.

What We Are Looking For:

• Prior experience using an ERP/MRP system (experience with EFACS is a bonus, but full training will be provided for the right candidate).

• Strong verbal and written communication skills with a professional customer service mindset.

• Ability to multitask, manage deadlines, and stay calm under pressure in a fast-paced environment.

• A collaborative mindset suited to a small, close-knit team.

What We Offer:

• Competitive salary (commensurate with experience).

• 23 days paid annual leave + public bank holidays.

• Convenient location with excellent transport links (short walk from North Acton & Harlesden stations).