Office Supervisor

Job Description – Office Supervisor

Job Title: Office Supervisor (Wakefield)

Working Hours: Monday to Friday, 8:15 AM – 6:15 PM (hours may vary depending on business needs).

Job Summary

The Office Supervisor is responsible for overseeing the daily operations of the office, ensuring administrative functions run efficiently, and supporting staff to maintain a productive and professional working environment. This role requires strong organizational, communication, and leadership skills.

Key Responsibilities

• Supervise the day-to-day operations of the office.
• Manage and support office staff, providing guidance and ensuring tasks are completed efficiently.
• Coordinate daily workflows and allocate duties as required.
• Monitor staff attendance, punctuality, and performance.
• Ensure excellent customer service is provided to clients and visitors.
• Maintain office supplies, equipment, and inventory, arranging orders when necessary.
• Handle incoming calls, emails, and correspondence professionally.
• Organize filing systems and ensure company records are accurate and up to date.
• Assist with scheduling appointments, meetings, and staff rotas.
• Support payroll, invoicing, and basic bookkeeping processes where required.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Resolve office issues promptly and escalate concerns when appropriate.
• Train new employees and assist with ongoing staff development.
• Prepare reports and provide updates to management.

Skills and Experience

• Previous experience in an office administration or supervisory role.
• Excellent organizational and time management skills.
• Strong leadership and team management abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and other office software.
• Ability to multitask and work effectively under pressure.
• Strong problem-solving and decision-making skills.
• Professional appearance and positive attitude.

Personal Attributes

• Reliable and punctual.
• Self-motivated with the ability to work independently.
• Strong attention to detail.
• Flexible and adaptable.
• Confidential and trustworthy.
• Customer-focused with a professional manner.

Physical Requirements

• Ability to remain seated or standing for extended periods.
• Ability to carry out general office duties and occasional lifting of office supplies.

Reporting To

Office Manager / General Manager (or as designated by the company).

Hours of Work

Start Time: 8:15 AM
Finish Time: 6:15 PM

The Office Supervisor may occasionally be required to work additional hours to meet the operational needs of the business.