Operations & Administration Coordinator

About Longwoods

Established in 1972, Longwood has built a reputation as a specialist manufacturer of staircases, windows, and doors.

In the past year, Longwood became part of the Spatial Group, alongside Ventrolla and RFM Group. This strategic acquisition strengthens Longwood’s manufacturing capabilities and supports future growth.

The Spatial Group now operates four bespoke joinery factories strategically located across the UK, supported by six regional offices from Aberdeen to Bristol, ensuring full national coverage. The group headquarters for all three companies remain based in Yorkshire, maintaining our proud local roots.

About the Role

We are seeking a highly organised and proactive Operations & Administration Coordinator to support the smooth and efficient running of our day-to-day business activities. Based at Thorpe Arch near Wetherby, this role is central to our operations, ensuring that customer orders, supplier processes, stock management, and administrative tasks are handled accurately and on time.

If you are detail-focused, adaptable, and enjoy working in a fast-paced environment, this role may be perfect for you.

Key Responsibilities

Daily Processes

> Release customer orders for delivery

> Complete daily sales invoicing

> Process incoming customer orders

> Answer phone calls and take appropriate action

> Monitor stock levels and place replenishment orders

> Track orders and coordinate delivery dates

Operational & Administrative Duties

> Process customer purchase orders

> Create and issue sales invoices and customer statements

> Process and review supplier invoices and statements

> Schedule and prepare supplier payments

> Coordinate supplier and customer meetings

> Monitor and process FSC reports

> Manage stock ordering and inventory control

> Oversee maintenance and scheduling of company vehicles

> Monitor, respond to, and follow up on customer queries

Key Skills & Competencies

Administrative & Organisational

> Strong organisational skills with excellent attention to detail

> Ability to manage multiple tasks and deadlines

> Accurate data entry and record-keeping

> Effective prioritisation and time management

Communication & Customer Service

> Clear and professional verbal and written communication

> Confident handling of customer and supplier queries

> Strong relationship-building and coordination skills

Technical Skills

> Proficient in Microsoft Office (Excel, Word, Outlook)

> Experience with order processing and invoicing systems (Sage)

> Ability to interpret and maintain reports, including FSC reporting

Financial & Numerical

> Understanding of invoicing and basic accounting processes

> Ability to reconcile supplier accounts

> Comfortable with spreadsheets and numerical data

Personal Attributes

> Proactive, reliable, and self-motivated

> Positive attitude with a willingness to take initiative

> Strong problem-solving ability

> Team-focused, professional, and adaptable