Operations Administrator

• Chessington
• £32,000 – £35,000
• 40 hours per week Monday to Friday
• Office based
• 40-hour working week
• 25 days' holiday, increasing with service
• Christmas shutdown
• Health plan
• Pension
• Friendly and supportive working environment

About the Role

This is a genuinely varied role, giving you the opportunity to get involved across many areas of the business, including administration, customer service, reporting, data analysis and project coordination. You’ll work closely with teams across Commercial, Finance, Purchasing, Supply Chain, Marketing and Operations, making this the perfect role for a good all-rounder! Strong Excel skills are a must …

Key Responsibilities

Providing day-to-day administrative and operational support across the business

Coordinating customer projects from initial instruction through to completion

Producing weekly, monthly and quarterly reports

Using Excel for data analysis, reporting, pivot tables and maintaining trackers

Preparing sales, performance and management information

Maintaining accurate customer and commercial information on internal systems

Supporting customer account management and responding to enquiries

Assisting with proposals, presentations and customer review documentation

Raising and managing purchase orders and associated documentation

Coordinating activities between different departments to ensure deadlines are achieved

Assisting with project administration and following up actions

Supporting logistics, returns and operational activities where required

Liaising with Finance regarding costs, performance and reporting

Carrying out market and competitor research

Identifying opportunities to improve administrative processes and business efficiency

Providing additional operational and administrative support as required

Person Specification

• Previous experience within an operations administration, commercial support, sales administration, business support or customer service role
• Strong Excel skills are essential
• Excellent attention to detail and accuracy
• Strong organisational skills with the ability to manage multiple priorities
• Confident verbal and written communication skills
• Comfortable liaising with colleagues and customers at all levels
• Proactive and willing to get involved across different areas of the business
• Able to work independently whilst also being a strong team player
• Experience using CRM or similar business systems
• Commercially aware with a practical approach to problem solving

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.