Operations Clerk at dnata
dnata · Direct employer
£14.47 an hour
United Kingdom · Part Time
dnata Catering UK are actively seeking General Assistants to join our already successful and vibrant team at [INSERT AIRPORT]. As a General Assistant you will play a pivotal role in ensuring that our catering and goods arrive with our airline customers on time in line with various scheduling requirements.
About Us
As the global caterer of choice, dnata catering UK provides inflight catering to the worlds leading airlines. When serving these customers, we are also serving their customer and leaving a lasting impression on their travel experience. That is why our mission is to deliver the promises our customers make. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the UK’s major and regional airports. Our continual pursuit of innovation and excellence has secured the business of more than 80 of the industry’s biggest operators.
We are looking for a part-time operations clerk working a 3 on 3 off pattern working 10am-6pm. Contracted to 28 hrs per week.
Key Responsibilities
Key Responsibilities
- Retrieving all meal figures received via Email and customer specific systems for distribution to the relevant internal departments
- Updating and maintaining meal figures into Cbase system, print & check ACOs against system.
- Entering aircraft changes/movement details into Cbase system, informing all internal departments and supervisors.
- Follow up with all departments whilst liaising with dispatch with all relevant information
- Communicating via telephone, e-mail system, and PA system with all internal departments, and departmental Managers to ensure on time performance.
- Completing all increase logs, a/c registration log, a/c change sheet, filing of telex communications, printing documentation as required, creation of ACOs, Creation of extra flights into Cbase, checking of final figures, filing ACOs for billing, entering final figures onto system for specific airlines.
- Printing of Cbase labels for all airlines.
- Accurately completing all relevant documentation
- Reporting any accidents or incidents and ensure any corrective actions are taken.
- Ensuring compliance with the company compliance policies.
- Filling documentation and other general filing, e-mailing, photocopying & faxing
- Liaising effectively with members of the Service Delivery team and other Departments
- Learning and Understanding all aircraft information for all the airlines
- Issuing of Security Seals, compliance paperwork
Skills, Knowledge and Expertise
Skills, Knowledge and Expertise
- Experience in the Airline catering industry - desirable
- Excellent customer service skills - essential
- Excellent Computer skills essential, including Excel and Word - essential
- Fluent in English with good verbal and written communication skills - essential
- Able to solve problems and work within strict deadlines - essential
- Able to deliver and improve upon set targets
- Able to work on your own initiative
- Self disciplined, reliable and accurate with a keen eye for detail
- Able to work as a team member and stand alone
- Flexibility in working hours
Benefits
- Free breakfast, lunch and dinner on site, including refreshments
- Free on-site parking
- £60 towards both, dental and optical cover through our Simply Health Cash Plan
- £150 if you Refer a Friend
- Discounted gym membership at over 2000 gyms nationwide
- Cycle to Work Scheme
- Opportunity to enhance your learning through our inhouse apprenticeship programme
- Pension scheme and life cover
- Access to our Employee Assistance Programme (EAP) which offers counselling and advice on a wide variety of issues, 24 hours a day, seven days a week
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Application opens at the source listing. Free for jobseekers.