PRE TENANCY ADMINISTRATOR in Eltham, Greater London

Clark James Recruitment are working with a highly regarded Estate Agency Brand.

Due to further growth within the business, our is client is looking to recruit a Pre Tenancy Administrator to join the Lettings team.

Role

• We are seeking a highly organised and detail-oriented Lettings Pre-Tenancy Administrator to support our lettings team in managing the pre-tenancy process from offer acceptance through to move-in.
• This role is crucial in ensuring a smooth, compliant, and efficient onboarding experience for both landlords and tenants.

Responsibilities

• Coordinate the pre-tenancy process from offer agreed to tenancy start date.
• Liaise with tenants, landlords, and third-party providers to progress applications.
• Arrange and monitor referencing, credit checks, and Right to Rent checks.
• Prepare tenancy agreements and ensure all documentation is accurate and compliant.
• Organise deposit registration and ensure funds are correctly processed.
• Schedule inventory reports and check-in appointments.
• Ensure all legal and compliance requirements are met prior to move-in.
• Maintain accurate records and update internal systems.
• Respond promptly to queries from tenants and landlords.
• Support the wider lettings team with administrative duties as required.

Experience

• Previous experience in lettings, property administration, or a similar role preferred however, not essential, previous administration experience is essential.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to manage multiple tasks and meet deadlines.
• Good working knowledge of Microsoft Office and property management systems.
• Understanding of lettings legislation and compliance (desirable but not essential).
• Proactive and able to work independently.
• Professional and approachable manner.
• Strong problem-solving skills.
• High level of accuracy and accountability.

Package

• Basic salary to £30,000.
• Monday - Friday role (9.00am - 6.00pm).

***Please only apply for this position if your cv demonstrates previous administration experience***