E-Commerce Operations Coordinator in Ipswich, Suffolk

E-Commerce Operations Coordinator (4 on / 4 off)

Key Details:

• Job Type / Contract: Full-Time, Permanent
• Location: Ipswich, Suffolk
• Category: Warehouse / E-Commerce / Logistics / Supervisory
• Salary / Pay Rate: £35,000 per annum
• Shift / Hours: 4 on / 4 off, 12-hour shifts

About the Role

All Square Recruitment is excited to partner with a fast-growing ecommerce and warehousing business in Ipswich, Suffolk, to recruit an experienced E-Commerce Operations Coordinator on a permanent basis. Leading from the front, you will keep the warehouse, fulfilment and online sales operation running smoothly – from organising the team and getting orders out on time to supporting the company’s brand-new live selling channel. Furthermore, with a 4 on / 4 off shift pattern, a £35,000 salary and genuine progression in a business that is expanding quickly, this is an excellent next step for a Warehouse Team Leader or Fulfilment Supervisor ready for more responsibility.

Key Responsibilities

• Coordinate the day-to-day running of the warehouse, fulfilment and online sales operation.
• Plan and allocate workloads across the team, motivating colleagues in order to hit daily targets.
• Oversee picking, packing and dispatch, ensuring customer orders are accurate and leave on time.
• Organise courier collections and manage outbound shipments.
• Maintain accurate stock records and support inventory control, using warehouse and order management systems.
• Identify and resolve operational issues quickly, keeping service levels high.
• Train and onboard new starters, building a positive, high-performing team culture.
• Support live online sales events when required, working closely with management to improve processes as the business grows.

Candidate Requirements & Qualifications

• Previous experience in a warehouse, fulfilment, logistics or e-commerce operation is essential.
• Proven experience leading, coordinating or supervising a team – for example as a Warehouse Team Leader, Fulfilment Supervisor, Dispatch Supervisor, Operations Coordinator or Goods-In/Goods-Out Team Leader.
• Strong organisational and prioritisation skills, with the ability to stay calm and make decisions under pressure.
• Confident IT skills, including experience with warehouse, stock or order management systems.
• Excellent communication and people skills, with a hands-on, lead-by-example approach.
• A proactive, solutions-focused mindset and strong attention to detail.

Benefits & Working Environment

• £35,000 per annum.
• Permanent position offering long-term security.
• 4 on / 4 off shift pattern, giving a great work-life balance with more days off.
• Genuine career progression within a rapidly growing ecommerce business.
• The chance to help shape a brand-new live selling operation from the start.
• Additional company perks for permanent staff
• Free on-site parking and accessible location

How to Apply

If you are interested in this E-Commerce Operations Coordinator position in Ipswich and meet the criteria above, please submit your updated CV today to apply, or contact the All Square Recruitment team directly for further details.