E Commerce Manager in Peterborough, Cambridgeshire

E-Commerce Manager

We are looking for a commercially driven and forward-thinking E-Commerce Manager to take ownership of the growth and performance of online retail channels across a portfolio of brands.

This is an exciting opportunity for someone who understands what drives online sales and knows how to turn customer insights, data and creative ideas into measurable commercial results.

You'll play a key role in developing our e-commerce strategy, enhancing the online shopping experience and identifying new opportunities to increase revenue, improve conversion rates and maximise sales performance.

If you're passionate about digital retail, enjoy working in a fast-paced environment and have the confidence to take ownership of projects from concept through to delivery, we'd love to hear from you.

Key Responsibilities

• Take day-to-day ownership of multiple e-commerce stores, ensuring products, pricing, promotions and website content are consistently optimised.

• Drive online sales growth by monitoring performance and identifying opportunities to improve conversion rates, average order value and customer retention.

• Analyse sales data and customer behaviour to identify trends, measure performance and inform commercial decisions.

• Develop and coordinate online campaigns in collaboration with marketing and content teams.

• Identify opportunities to introduce new products, product bundles, promotions and upselling strategies.

• Review and improve the customer journey, from initial website visit through to checkout and purchase.

• Work closely with web developers and technical teams to introduce website enhancements, new features and improvements.

• Continuously evaluate website performance, testing different approaches to improve the overall customer experience and commercial results.

What We're Looking For

• Proven experience in an e-commerce management or similar digital retail role.

• A strong commercial understanding, with a track record of driving online sales and improving performance.

• Hands-on experience managing e-commerce platforms, particularly Shopify, Amazon and TikTok Shop.

• Confident interpreting analytics and performance data to make informed business decisions.

• Experience managing multiple online brands, projects and stakeholder relationships.

• A proactive and analytical approach, with the ability to identify opportunities and turn ideas into action.

• Creative, commercially aware and motivated by achieving measurable results.

What We Offer

• The opportunity to take ownership of an important and expanding area of the business.

• The freedom to bring new ideas, experiment with different approaches and influence commercial strategy.

• A varied and hands-on role with plenty of scope to make a tangible difference.

• A supportive and collaborative working environment where initiative and fresh thinking are encouraged.

Interested?

If you have the e-commerce experience, commercial mindset and enthusiasm to help drive the next stage of online growth, we'd love to hear from you.