Operations Co-Ordinator in Felixstowe, Suffolk

We are currently working on behalf of our client, one of the UK’s fastest growing logistics services providers who are actively seeking to recruit an Operations Co-Ordinator to join the team in Felixstowe.

This is an excellent opportunity for an organised and proactive individual looking to develop their career within the transport and logistics sector.

Working within a fast-paced office environment, you will play an important role in coordinating the movement of goods, supporting day-to-day operations and ensuring customers receive an efficient and professional service.

Key Responsibilities:

• Coordinating the movement and transportation of goods, ensuring bookings and deliveries are arranged efficiently.
• Monitoring shipments and keeping track of delivery schedules.
• Liaising with clients, suppliers and colleagues to ensure the smooth running of operations.
• Preparing, checking and processing relevant operational documentation.
• Creating and maintaining booking references and ensuring information is accurately recorded on internal systems.
• Updating records and tracking information to ensure all details remain up to date.
• Providing administrative support with invoicing and general operational duties.
• Assisting with resolving any issues or delays to ensure customer requirements are met.

Previous Skills & Experience:

• Strong organisational skills with excellent attention to detail.
• Excellent customer service and communication skills.
• Confident and professional telephone manner.
• Able to manage multiple tasks and work effectively to tight deadlines.
• A proactive approach with the ability to use your own initiative.
• Comfortable working both independently and as part of a team.
• Previous experience within transport, logistics or operations would be advantageous, although a willingness to learn and develop is equally important.

What's on Offer?

• The opportunity to join a busy and supportive team.
• A varied role with plenty of opportunity to develop new skills.
• The chance to build a career within the transport and logistics industry.
• A competitive salary and benefits package.