Operations Manager
Candidate Source
You will take ownership of the day-to-day running of the engineering operations, ensuring that the companies’ people, processes, systems, and facilities operate smoothly and efficiently so that the engineering team can focus on delivering excellent work for clients. The role spans finance and invoicing support, IT and systems coordination, and quality management.
Key Responsibilities As Operations Manager
- Develop, document, and continuously improve internal processes and standard operating
procedures across the engineering side of the business - Manage company software subscriptions, licences, and IT arrangements in conjunction with
external IT support. - Maintain accurate HR records, holiday and absence tracking, and employment documentation in line with UK employment law and GDPR.
- Oversee invoicing, credit control, and accounts payable processes in liaison with the company & accountants.
- Monitor project fee budgets, work-in-progress, and resource utilisation, producing regular
management information for Engineering Director. - Support the preparation and tracking of fee proposals and appointment documentation.
- Manage payroll inputs, expenses.
- Ensure GDPR compliance and good information management practice across the business.
- Proven experience in an operations, office management, or business management role, ideally within a professional services, engineering, or construction- related environment.
- Strong financial literacy, including experience with invoicing, budgets, and management
reporting. - Excellent working knowledge of Microsoft Office (Word, Excel, Outlook) and cloud-based
business systems. - Excellent written and spoken English.
- Right to work in the United Kingdom — applicants must be UK residents.
- Experience within an engineering, architectural, or construction consultancy environment.
- Familiarity with quality management systems (e.g. ISO 9001) and document control.
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