Operations Manager

Operations Manager

📍 Edinburgh & East of Scotland
💷 £55,000 + Car Allowance + Bonus + Excellent Benefits

The Opportunity

Are you an experienced Operations Manager with a strong background in Facilities Management looking for your next challenge?

We're recruiting on behalf of a leading Facilities Management provider for an Operations Manager to oversee a portfolio of commercial contracts across Edinburgh and the East of Scotland.

This is an outstanding opportunity to join a growing organisation and take responsibility for the operational delivery of multiple Hard FM contracts, leading a team of 16 mobile engineers while ensuring exceptional service delivery, client satisfaction and commercial performance.

One of the standout benefits of this role is the 4-day working week. You'll be contracted to 40 hours per week but only work 32 hours across four days, offering an excellent work-life balance while still receiving a full-time salary.

Candidates with an Air Conditioning / HVAC background are highly desirable.

The Role

Reporting to the senior leadership team, you'll have full responsibility for the operational performance of a portfolio of Hard FM contracts across Edinburgh and the East of Scotland.

Key Responsibilities

• Lead, motivate and develop a team of 16 mobile engineers.
• Oversee the day-to-day delivery of multiple Hard FM contracts.
• Build and maintain strong client relationships, ensuring exceptional service delivery.
• Ensure all contractual KPIs and SLAs are consistently achieved.
• Manage operational performance, budgets and contract profitability.
• Conduct regular site visits and client review meetings.
• Ensure statutory compliance and Health & Safety standards are maintained.
• Support recruitment, mentoring and development of engineering teams.
• Identify opportunities for contract growth and additional works.
• Produce monthly operational and financial reports for senior management.

About You

Essential

✔ Previous experience as an Operations Manager within the Facilities Management sector.

✔ Strong experience managing mobile engineering teams.

✔ Proven background delivering Hard FM contracts.

✔ Excellent commercial awareness with experience managing budgets and contract performance.

✔ Strong client relationship and stakeholder management skills.

✔ Excellent leadership, communication and organisational skills.

✔ Full UK Driving Licence.

Desirable

⭐ Air Conditioning / HVAC background.

⭐ Previous experience as an AC Engineer, HVAC Supervisor or Technical Manager.

⭐ F-Gas qualification.

⭐ IOSH or NEBOSH qualification.

⭐ Experience managing regional FM contracts.

What's on Offer?

💷 £55,000 Salary

🚗 Car Allowance

💰 Annual Bonus

📅 4-Day Working Week

⏰ 40-Hour Contract – Work Only 32 Hours

📈 Genuine Career Progression

🎓 Ongoing Training & Development

🏥 Excellent Benefits Package

If you're an experienced Facilities Management professional looking for a genuine work-life balance while leading a successful engineering team across a busy portfolio of contracts, we'd love to hear from you.

Apply today for a confidential discussion.