Order Coordinator

An established UK fire door manufacturer is looking for an organised and detail-focused Order Coordinator to join its commercial team.

This is a key position acting as the link between estimating, customers and production, ensuring orders are technically complete, accurate and ready for manufacture.

If you enjoy working in a fast-paced environment where accuracy and customer service are equally important, this is an excellent opportunity to join a growing organisation with genuine long-term career prospects.

Responsibilities:

• Review incoming customer orders for completeness and accuracy
• Liaise with customers to obtain missing information
• Coordinate with production teams to ensure smooth order release
• Update CRM systems and monitor order progress
• Resolve technical queries where appropriate
• Maintain excellent customer communication throughout the order process
• Ensure orders are technically compliant before manufacture

We're looking for someone who has experience with:

• Order Processing
• Sales Administration
• Internal Sales
• Customer Service
• Manufacturing Administration
• Construction Product Manufacturing

The ideal candidate:

• Has exceptional attention to detail
• Is highly organised
• Enjoys solving problems
• Can confidently communicate with customers and colleagues
• Has experience using CRM and Microsoft Office systems