Parts Advisor in Rotherham
Posted by Venatu Consulting Ltd
£13.69 an hour
Rotherham · Contract
Pay Rate: £13.69 per hour
Hours: Monday to Friday, 8:30am – 5:00pm
Working Week: 37.5 hours
Contract: Temporary to Permanent
Training: 12-week structured training programme
Weekends: No weekend working!
The OpportunityWe are currently recruiting for a Parts Advisor / Customer Service Advisor to join a busy and established automotive business based in Rotherham.
This is an excellent opportunity for someone with previous customer service, parts or motor trade experience who enjoys speaking with customers, handling enquiries and working in a fast-paced environment.
The successful candidate will receive a structured 12-week training programme, providing the knowledge and support needed to develop within the role. This is a temp-to-perm opportunity, with the potential to secure a permanent position following the initial temporary period.
Whether you have previous experience as a Parts Advisor, Customer Service Advisor, Automotive Administrator or have a strong background in customer service, we would be interested in hearing from you.
Key Responsibilities
- Handling incoming telephone calls and responding to customer enquiries.
- Providing excellent customer service over the phone and face to face.
- Assisting customers with vehicle parts enquiries and identifying the correct parts.
- Checking parts availability, pricing and stock information.
- Processing customer orders and ensuring information is recorded accurately.
- Liaising with suppliers and placing parts orders where required.
- Supporting the workshop team by sourcing and supplying the parts they need.
- Keeping customers updated on order progress and delivery times.
- Completing general administration and maintaining accurate records.
- Building positive relationships with customers, suppliers and colleagues.
- Previous customer service or parts experience.
- A confident and professional telephone manner.
- Strong communication and interpersonal skills.
- Good IT and computer skills.
- Excellent attention to detail and organisational skills.
- The ability to work effectively in a busy environment.
- A positive attitude and willingness to learn.
Working Hours & Pay
- Monday to Friday, 8:30am – 5:00pm.
- 37.5 working hours per week.
- 30-minute lunch break.
- Two 15-minute breaks.
- £13.69 per hour.
- No weekend working.
- Competitive hourly pay of £13.69.
- Monday to Friday working pattern.
- Every weekend off.
- Structured 12-week training programme.
- Full support and guidance while learning the role.
- Temporary-to-permanent opportunity.
- Opportunity to develop a career within the automotive and motor trade industry.
Apply today or get in touch to find out more about this Parts Advisor opportunity in Rotherham.
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