Parts Controller in Grantham, Lincolnshire

MH11 - Parts Controller

Location: Grantham

Salary: £28,000 - £30,000

Overview:

First Military Recruitment are currently seeking a Parts Controller on behalf of one of our clients.

The successful candidate will assist the Service Controller as part of a team, in sourcing and managing required parts for Bennie in Material handling equipment.

Our client strongly encourages applications from ex-military personnel however, all candidates will be considered.

Duties and Responsibilities:

• Coordinate the ordering, receiving and distribution of forklift spare parts. 
• Identify and source parts for different forklift makes and models.
• Process parts enquiries from customers, service engineers and internal teams. 
• Prepare quotations and process sales orders and purchase orders
• Maintain accurate stock records and carry out regular stock checks. 
• Monitor stock levels and place replenishment orders when required. 
• Liaise with manufacturers, suppliers and parts distributors regarding availability, pricing and delivery times. 
• Arrange urgent parts deliveries to engineers and customers. 
• Track backorders and keep customers and engineers updated. 
• Manage returns, warranty parts and incorrect/damaged deliveries. 
• Update parts and stock information on Protean, the company’s computer system. 
• Help maintain an organised and efficient parts warehouse. 
• Work closely with the service and workshop teams to minimise forklift downtime. 
• Ensure invoices, delivery notes and purchase documentation are accurate. 
• Provide excellent customer service and resolve parts-related queries.

Skills and Qualifications:

• Previous experience in forklift, plant, automotive, agricultural or industrial parts is advantageous.
• Ability to work independently as well as part of a service/parts team.
• Good negotiation and supplier-management skills.
• Ability to work under pressure and prioritise urgent requirements.
• Strong organisation and attention to detail.
• Good IT skills, particularly Microsoft Office and stock/ERP systems.
• Strong communication and customer-service skills.
• Good knowledge of spare parts and part-number identification.
• Full UK driving licence may be required depending on the role

Location: Grantham

Salary: £28,000 - £30,000