Parts / Service Advisor
Octane Recruitment
Salary: £32,000 per annum
Location: Stetchford Birmingham
Hours: Monday to Friday, 8:30am – 5:30pm
Job Type: Full-Time, Permanent
Join Our Family-Run Independent Workshop We are a well-established, family-run independent automotive workshop with a strong reputation for quality workmanship and excellent customer service. Due to continued growth, we are looking for an experienced Parts / Service Receptionist to join our friendly and professional team.
This is a fantastic opportunity for someone with automotive parts knowledge who enjoys dealing with customers and being at the heart of a busy workshop environment.
The Role As our Parts / Service Receptionist, you will be the first point of contact for customers while supporting the smooth day-to-day operation of the workshop.
Your responsibilities will include:
- Greeting customers and handling enquiries professionally
- Booking vehicles in for servicing, repairs and MOTs
- Preparing estimates and keeping customers updated on work progress
- Sourcing and ordering automotive parts from suppliers
- Managing parts stock and ensuring efficient parts availability
- Raising job cards, invoices and workshop paperwork
- Processing payments and maintaining accurate records
- Liaising with technicians, suppliers and customers to ensure smooth workflow
- Delivering exceptional customer service at all times
- Previous experience within the automotive industry
- Good automotive parts knowledge and experience
- Strong customer service and communication skills
- Excellent organisational and administrative abilities
- Confident using computer systems and workshop management software
- Ability to work independently and as part of a team
- Previous Service Advisor or Service Reception experience
- Experience within an independent garage or workshop environment
- Knowledge of vehicle servicing, repairs and MOT processes
- Competitive salary of £32,000
- Monday to Friday working hours – no weekends
- Friendly and supportive family-run business
- Stable, long-term opportunity
- Positive working environment with a close-knit team
- Opportunity to play a key role in a growing business
About Us
We are one of the UK’s largest independent automotive dealer groups, operating across dozens of sites nationwide and representing a wide range of respected vehicle brands. Alongside our dealership network, we also operate parts distribution and fleet services divisions.
Our culture is built on continuous growth
WOOJ
30967
Billy Olivier
- Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.
Apply Now →
Application opens at the source listing. Free for jobseekers.