Planned Programme Manager

The Planned Programme Manager will oversee and deliver a range of projects within the property sector, focusing on planned maintenance and improvement programmes. This role is based in London and requires a strong understanding of property management and project delivery.

Client Details

Our client is a well-established social housing provider responsible for maintaining and improving a diverse residential property portfolio.

As part of its ongoing investment strategy, the organisation is seeking a Planned Programme Manager to lead the delivery of capital investment and planned maintenance programmes across its housing stock. This is an excellent opportunity for an experienced property professional to oversee a varied programme of works while supporting wider asset management, sustainability, and stock investment objectives.

The successful candidate will play a key role in ensuring residents benefit from safe, well-maintained homes while delivering value for money and driving long-term asset performance.

Description

• Lead the delivery of planned maintenance and capital investment programmes across a residential property portfolio.
• Manage projects including:
  • External refurbishment works
  • Roofing programmes
  • Window and door replacement schemes
  • Kitchen and bathroom renewals
  • Mechanical and electrical upgrades
  • Energy efficiency improvements
  • Sustainability and decarbonisation projects
• Ensure programmes are appropriately scoped, procured, mobilised, delivered, and closed out.
• Monitor contractor performance, quality standards, programme milestones, budgets, and resident satisfaction.
• Ensure projects are delivered safely, on time, within budget, and to agreed specifications.
• Support the development of annual investment plans and long-term asset strategies.
• Oversee stock condition surveys and assist with maintaining accurate asset data and investment records.
• Use stock condition intelligence to inform future investment and lifecycle planning.
• Support the delivery of EPC improvement initiatives and wider sustainability objectives.
• Contribute to decarbonisation and Net Carbon Zero programmes through effective investment planning.
• Collaborate with stakeholders on asset performance, energy efficiency, and future investment requirements.
• Manage contractors and consultants involved in planned works programmes, ensuring high standards of delivery and compliance.
• Support procurement exercises, tender evaluations, contract mobilisation, and ongoing contract management.
• Lead resident consultation activities relating to planned programmes, ensuring communication is clear, timely, and customer focused.
• Manage complaints, escalations, and resident concerns associated with investment works.
• Prepare programme reports, dashboards, budget updates, and performance information for senior stakeholders.
• Monitor programme risks and implement mitigation measures where required.
• Ensure all programme activity is fully evidenced, documented, and auditable.

Profile

• Experience delivering planned maintenance, refurbishment, or capital investment programmes.
• Strong contractor and consultant management experience.
• Experience managing project budgets, programme performance, and operational delivery.
• Knowledge of stock condition data and asset management principles.
• Experience supporting sustainability initiatives, energy efficiency projects, or decarbonisation programmes.
• Strong resident engagement and stakeholder management skills.
• Experience preparing programme reports, performance dashboards, and investment updates.
• Strong financial awareness and an understanding of value-for-money principles.
• Excellent organisational, communication, and problem-solving skills.
• The ability to manage multiple programmes and competing priorities simultaneously.

Job Offer

• Salary of £50,175 - £55,353
• Permanent position within a growing Asset Management team
• Opportunity to manage significant planned investment programmes
• Exposure to sustainability, decarbonisation, and EPC improvement initiatives
• Responsibility for contractor management, programme delivery, and stakeholder engagement
• Varied and rewarding role with strong resident impact
• Ongoing professional development and career progression opportunities
• Collaborative and supportive working environment
• Opportunity to influence long-term investment and asset management strategies