Planning Administrator
Pertemps Plymouth
Planning Administrator (Temporary)
Hours: 37 hours per week (Alternating shifts: 07:30-15:30 / 09:00-17:00)
Contract: Until Mid-November 2026 (potential extension)
We're seeking a highly organised Planning Administrator to join a busy team in Exeter. You'll play a key role in managing no-access repair cases, ensuring records are accurate, supporting service delivery, and working with multiple departments to help resolve issues efficiently.
Key Responsibilities:
- Processing no access repair cases on Civica from start to finish with accuracy and attention to detail.
- Working closely with Customer Services, Enforcement, Housing, and Planning teams to resolve no access issues.
- Providing administrative support to the Planning team.
- Understanding and applying legislation relating to no access repairs.
- Maintaining up-to-date knowledge of processes, systems, and compliance requirements.
- Ensuring customer contact information is accurate and investigating booking issues where required.
- Delivering a customer-focused service while maintaining high levels of accuracy and efficiency.
- Producing daily KPI reports and tracking trends using Microsoft Excel.
- Strong administration and data entry experience
- Excellent attention to detail
- Confident communication skills
- Customer service experience
- Proficiency in Outlook, Excel, and Microsoft Teams
- Ability to manage workload in a fast-paced environment
Please APPLY today or contact Chelsea Goodman in the Pertemps Devon & Cornwall office.
Apply Now →
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