Practice Manager & Executive Assistant

Practice Manager & Executive Assistant

Competitive Salary | Full-Time | Monday to Friday

An exciting opportunity has arisen for an experienced, highly organised, and proactive Practice Manager & Executive Assistant to join a fast-paced and prestigious private healthcare setting.

This is a pivotal role supporting a leading private GP, requiring exceptional organisational skills, professionalism, and the ability to provide a first-class experience to patients. The successful candidate will be at the heart of the practice, overseeing daily operations, coordinating patient journeys, and ensuring the smooth running of a busy and dynamic office.

This position would suit an individual who thrives in a fast-moving environment, enjoys managing multiple priorities, and takes pride in delivering outstanding service and support.

Key Responsibilities

• Managing a complex and ever-changing diary, including appointments, specialist referrals, diagnostic testing, and patient enquiries.
• Acting as the primary point of contact for patients, delivering a discreet, professional, and personalised service.
• Coordinating patient referrals and ensuring seamless communication with consultants, specialists, and healthcare providers.
• Overseeing daily practice operations, ensuring efficiency and exceptional standards are maintained at all times.
• Managing and responding to a high-volume email inbox in a timely and professional manner.
• Preparing, formatting, and processing medical correspondence, referrals, reports, and patient communications.
• Handling patient payments and maintaining accurate administrative records.
• Monitoring stock levels and office supplies, ensuring the practice is fully equipped and operational.
• Supporting annual appraisal and compliance processes.
• Coordinating staff annual leave, sickness records, and general workforce administration.
• Building strong relationships with patients and healthcare professionals, ensuring a seamless patient experience from start to finish.

About You

• Previous experience in practice management, executive support, office management, or healthcare administration.
• Exceptional organisational and multitasking skills.
• Highly proficient with Microsoft Office and practice management systems.
• Professional, polished, and confident communicator.
• Strong attention to detail with the ability to work independently and proactively.
• A calm and discreet approach when managing sensitive and confidential information.
• Passionate about delivering an outstanding patient experience.

Why Join?

This is a rare opportunity to work in a highly respected private healthcare environment, where no two days are the same. You will play a key role in supporting a busy medical professional while helping to deliver an exceptional patient journey in a professional, collaborative, and rewarding setting.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.