Principal Service Designer - £550p/d Inside IR35 - Hybrid in Leeds
Posted by Exalto Consulting
£500 – £550 a day
Leeds · Contract
Location: Leeds – two days on site per week
Rate: £550 per day, Inside IR35
Contract: Until 31 March 2027
Working pattern: Full-time
Clearance: BPSS required
We’re looking for an experienced Principal Service Designer to lead the design and improvement of complex services, balancing user needs, business goals and technology capabilities.
The role
- Lead end-to-end service design across digital and offline channels.
- Create service blueprints, user journeys and ecosystem maps.
- Turn research findings into practical service improvements.
- Facilitate workshops and influence stakeholders.
- Collaborate with researchers, product managers and engineers.
- Mentor designers and measure the impact of service changes.
- Strong experience designing complex, end-to-end services.
- Experience delivering to government service design standards.
- Expertise in service blueprinting, journey mapping and workshop facilitation.
- Excellent stakeholder management and communication skills.
- Experience mentoring and supporting other designers.
- Confidence using design, prototyping and collaborative mapping tools.
Apply with your CV and examples of relevant service design work.
Apply Now →
Application opens at the source listing. Free for jobseekers.