Procurement Systems & Customer Success Lead

Seeking a public sector procurement professional to support the delivery, training, and adoption of the Atamis platform, helping customers maximise value while providing expert guidance on procurement best practice and PA23

Client Details

A leading public sector organisation based in Wakefield going through exciting growth and development.

Description

• Support customers through the onboarding and implementation of Atamis.
• Deliver engaging, hands-on Atamis training sessions to customers and end users.
• Provide guidance on how procurement processes and tenders are managed within the platform.
• Support customers through go-live activities and ongoing system adoption.
• Build and maintain strong customer and stakeholder relationships.
• Lead customer project meetings and implementation activities.
• Work closely with internal colleagues, including Lesley and the wider team, to identify opportunities for system enhancements and improvements.
• Mentor and support team members where required.
• Collaborate with Category Leads and internal stakeholders to ensure excellent customer

Profile

The successful candidate will bring:

• Strong public sector procurement experience.
• Knowledge of the Procurement Act 2023 (PA23).
• Experience managing tenders, frameworks and quotation exercises from end to end.
• A thorough understanding of the public sector procurement lifecycle.
• Excellent communication and stakeholder management skills.
• Confidence delivering training, workshops and presentations to small groups.
• Strong project management and organisational capabilities.
• The ability to challenge constructively, influence stakeholders and build trusted relationships.
• Previous experience using Atamis (desirable).
• Experience managing, mentoring or developing team members.

Job Offer

Competitive salary between £50,269 and £53,460, dependent on the level of experience. Hybrid working, with 2 days per week onsite in Wakefield. There is an opportunity for some overnight UK travel that is essential for the role.