Project Coordinator in Bedford, Bedfordshire

Project Coordinator

Location: Bedford
Hours: Monday to Friday, 8:30 am – 5:00 pm (30-minute lunch at 1:00 pm)
Department: Projects
Reports to: Projects Manager

We’re looking for an organised Projects Coordinator with confident IT skills to help keep customer projects on track. The role brings together project administration, customer service and coordination, with full training provided. Construction or engineering knowledge would be an advantage, but is not essential.

About the Company

The company manufactures and installs bespoke, secure, high-performance door and access systems for government and public-sector projects, including high-security environments. It works closely with main contractors on installation programmes across multiple sites. This is a stable, growing business offering full training and opportunities for long-term career development.

The Role

You’ll support the Projects Manager and wider team by keeping project records accurate, updating information and coordinating day-to-day administration. You’ll also make sure customers, suppliers and colleagues receive the information they need, helping the team meet contractual requirements and keep projects on track.

Key Responsibilities

• Review project information from the sales team and provide administrative support to the Projects CAD Design Team with manufacturing drawings and production schedules.
• Update project timelines and provide customers with progress updates in line with contractual requirements.
• Keep drawings, correspondence and project documentation accurate, up to date and shared with the relevant departments.
• Manage customer project portals and cloud-based systems, including 4Projects and Oracle Aconex.
• Take part in customer calls and meetings, provide updates and follow through on agreed actions.
• Liaise with suppliers to help ensure they meet their project obligations.
• Prepare and maintain internal and external project reports.
• Work with Group Accounts and customers to support invoicing, resolve payment queries and progress payments.

Person Specification

Essential Skills and Attributes

• IT skills: Confident using digital systems, maintaining electronic records and learning new software and online portals.
• Administration and accuracy: Strong administrative skills, excellent attention to detail and a high standard of written and numerical accuracy when updating records, documents and reports.
• Organisation: Able to prioritise multiple tasks, maintain schedules and follow up on outstanding actions.
• Communication and customer service: Clear and professional on the telephone, in writing and in person, with confidence providing updates and handling queries.
• Teamwork and coordination: Able to work collaboratively with colleagues, customers and suppliers to keep information flowing and tasks moving.
• Willingness to learn: Ready to develop knowledge of the products, processes and systems used by the Projects team.

Desirable — Not Essential

• Knowledge or experience of construction, engineering or a related project environment.
• Familiarity with project administration or customer portals such as 4Projects or Oracle Aconex.

Construction or engineering knowledge is an advantage, not a requirement. Strong IT and administration skills are the priority, and full training will be provided on the company’s products, systems and processes.

Training and Development

Full training will be provided in:

• EFACS MRP system — in-house training.
• Scheduling and works instructions — in-house training.
• Group reports — in-house training.
• Online portals — external training.
• Product knowledge — in-house training.

Benefits

• 25 days of annual leave, with 2–4 days allocated to the Christmas shutdown.
• Discretionary salary sacrifice pension scheme available after 3 months, with a 2% company match.
• Auto-enrolment pension after 3 months if the main scheme is not joined, with 1% employee and 1% employer contributions.

Travel Requirements

Some travel may be required as part of this role.

Keywords
Projects Coordinator, Project Administrator, Project Support, Administration, Customer Service, Construction Projects, Manufacturing Projects, Engineering Administrator, Customer Coordinator, Project Assistant, Secure Door Systems, EFACS, Aconex, 4Projects, Bedfordshire Jobs.