Project Scheduler

We are looking for a Project Scheduler / Coordinator to support our customer on a large device refresh project, involving the coordination of laptop collections and associated project activities. This is a fast-paced role requiring excellent customer service skills, strong Excel capability, and the ability to manage schedules, communications, and data accurately.

• Coordinate and schedule laptop collections with end users.
• Act as the main point of contact for users via email, telephone, and Microsoft Teams.
• Maintain and update project schedules, trackers, and records.
• Ensure collection activities are planned and completed within agreed timescales.
• Update and manage records using Excel and ServiceNow.
• Liaise with internal teams and stakeholders to ensure a smooth user experience.
• Produce regular status updates and progress reports.

• Previous experience in a Scheduler, Coordinator, or Project Support role.
• Strong Excel skills, including managing trackers and large data sets.
• Excellent customer service and communication skills.
• Strong organisational skills with the ability to manage multiple activities simultaneously.
• Comfortable working with Microsoft Office and collaboration tools.
• Experience of ServiceNow is desirable but not essential.

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process