Property Services Co-ordinator (Assets)

Location: Stennack House, St Austell
Hours: 37 per week (Mon-Fri)
Salary: £37,634 per annum
Contract: Fixed term contract ending 31st of March 2028

At Ocean Housing, we're looking for a proactive and knowledgeable Property Services Co-ordinator (Assets) to join our Property Services team. This is an exciting opportunity to play a key role in maintaining and improving our housing portfolio, helping ensure our homes remain safe, sustainable and fit for the future. 

As part of a dedicated and customer-focused team, you'll undertake surveys, oversee property-related projects, support disabled adaptations, manage asset data and contribute to strategic investment decisions that directly benefit our customers and communities. 

What you will be doing:

You will be responsible for coordinating and undertaking a variety of property and asset management activities, including:

• Carrying out stock condition surveys and inspections to inform asset investment decisions.
• Assessing completed works to ensure quality standards are achieved.
• Managing applications for tenant improvements and disabled adaptations.
• Maintaining accurate asset management records and property data.
• Undertaking energy assessments and supporting energy efficiency initiatives.
• Liaising with contractors, local authorities, colleagues and customers to ensure excellent service delivery.
• Investigating and resolving customer issues and complaints professionally and effectively.
• Supporting continuous improvement by monitoring performance and identifying opportunities to enhance services. 

What we are looking for:

We're seeking someone who combines technical property knowledge with outstanding organisational and customer service skills.

Essential Requirements

• A Level (or equivalent Level 3 qualification)
• HNC in Building Construction or equivalent qualification
• Significant experience in asset management activities
• Experience carrying out property and stock condition surveys
• Strong IT skills, including Microsoft Office applications
• Excellent organisational, communication and customer service skills
• A methodical approach with strong attention to detail
• Ability to manage competing priorities and work independently
• Understanding of GDPR and workplace health and safety requirements
• Ability to travel across operational locations as required. 

Desirable:

• Diploma in Surveying Practice or equivalent Level 5 qualification
• Domestic Energy Assessor qualification
• RICS membership
• Knowledge of the social housing sector
• Advanced Excel skills
• Experience driving service improvements and performance enhancement initiatives. 

What are our benefits?

We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits:

27 days holiday + bank holidays
Professional membership fees paid
Company sick pay scheme
Workplace pension with death in service benefit
Home office work payment
Medicash health plan (including dental & optical)
Cycle to work scheme
Rewards & recognition programme
On-site parking
Employee assistance programme

Family-friendly policies

📅 Key Dates:

Closing Date: Thursday 1st of October 2026 at Midnight
Interview Date: Friday 9th of October 2026 at Stennack House, St Austell

📩 Ready to Make an Impact?

If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you.

Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon!