Property Services Work Planner

Property Services Work Planner

Nottingham, Clifton

£27,893 - £31,934 per annum

About NCHA

NCHA is one of the leading housing associations in the East Midlands. We manage all repairs and maintenance in-house to deliver quality and efficiency for our customers. Our Property Services team is looking for talented Work Planners to support our Programme Works and Voids team and help us keep homes safe and well maintained.

The Role

As a Work Planner you’ll schedule and coordinate housing repairs and maintenance for our trade teams who carry out our works programmes to kitchen and bathrooms replacements, communal painting and void works. You’ll make sure jobs are planned effectively and completed on time, helping us provide excellent service to our customers.

What You’ll Do

• Diagnose maintenance issues and estimate time needed for programme works
• Create work schedules to maximise team productivity
• Raise work orders using our systems
• Provide clear instructions to trade teams and inspectors
• Order materials when needed
• Monitor progress and ensure tasks meet Service Level Agreements.

What We’re Looking For

• Experience in planning or administration is essential
• Ability to prioritise a varied workload
• Strong communication and customer service skills
• Calm under pressure and able to meet deadlines
• Awareness of diverse customer needs

35 hours a week. Monday to Thursday between 8am and 5pm and Friday 8am and 4pm

NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women.

Successful candidates may undergo a work related test prior to interview.

Note: NCHA does not currently offer visa sponsorship.