Provisioning Engineer

Job Description

We are looking for a proactive and detail-oriented Provisioning Engineer to join our team. This is an exciting opportunity for an individual who enjoys problem-solving, takes pride in delivering high-quality service, and is looking to develop their career within a dynamic and growing organisation.

Your areas of knowledge and expertise

• Strong inter-personal and communication skills.
• Some experience and keen interest in developing a career with the telecoms/technology industry
• Self-starter with analytical and problem-solving skills capable of adapting to changing customer environments
• Self-starter with analytical and problem solving skills
• Capable of adapting to dynamically changing and varied customer environments
• Help desk experience
• Troubleshooting experience

Job Responsibilities

• Work alongside our deployment team and engineers to create configurations, support installation and testing of customer circuits and support transition to operational status and into NOC support
• Remote engineering support to engineers doing onsite installations for network rollouts and ad hoc installations
• Assist the deployment team with circuit ‘go lives’ and throughout testing 
• Follow router/firewall configurations based on engineering templates for managed devices 
• Apply configurations to hardware devices and troubleshoot any failures
• Network diagrams and customer documentation
• Onboarding of all equipment into all relevant NMS systems
• Occasional assistance with Out of hours installations/network migrations/planned works/change requests

Job Benefits

• Pension Scheme
• Life Assurance
• HealthCare Insurance
• Financial Wellbeing & Will Writing
• Wellbeing Support Programme (EAP)
• 25 days annual Leave + 8 Bank Holidays
• Social Engagement & Office Activities

It's what we do...

UK’s leading Cross-Technology Network Integrator, spanning Fixed, Radio and Mobile 4/5G. Underpin the communication strategies of our customers by ensuring their network infrastructures are optimally designed, developed and maintained within a fast changing environment.

We are currently the Key Delivery Partner in over 15 major UK network deployments that will enable communication between millions of users in business, the public sector and communities

We live by the Behaviours..

Accountability Builds Trust
Accountability requires some kind of honest review to reflect how we are doing against our responsibilities. This is
not simply about a contract or project plan, it is about a mindset, an air that is portrayed as 'we have got this!'

Data Delivers Distinction
We need people to think in a ‘data is valuable’ kind of way, not just for efficient operations but also for winning in
the market. This is not some mechanical thing, it is a way of thinking, of seeing the world.

Challenging for Change
We want people who want to challenge the status quo.

Delivering Excellence
This belief stems from being accountable to one another. Having confidence in our data enables us to be
accountable. And being prepared to challenge means we don't settle for mediocre.