Purchasing & Supply Chain Executive in Hemel Hempstead

JOB TITLE: Purchasing & Supply Chain Executive (12 month fixed-term contract)

SALARY: £35,000- £40,000 per annum

LOCATION: Hemel Hempstead (Hybrid)

Are you an organised, proactive purchasing or supply chain professional who enjoys taking ownership and keeping customer orders on track?

We’re recruiting for a Purchasing & Supply Chain Executive to join a growing UK IT solutions provider on a 12-month fixed-term contract, providing maternity cover support across Purchasing, Sales Order Processing and the wider Supply Chain function.

This varied, hands-on role will see you working closely with suppliers, Sales and internal colleagues to manage orders, resolve issues and ensure customer requirements are met. You’ll need to be comfortable balancing priorities, making informed decisions and spotting potential problems before they affect service.

About the Company

Our client is an established and growing IT solutions provider supporting customers across education, business, the public sector and nonprofit organisations. With a focus on teamwork, customer service and sustainability, the business offers the opportunity to broaden your experience and make a direct contribution to its daily operations.

The Role – Purchasing & Supply Chain Executive

What you’ll be doing:

• Create and process accurate purchase orders, issuing them to suppliers promptly.
• Liaise with suppliers to confirm availability, lead times and delivery dates.
• Monitor outstanding orders, proactively addressing delays, shortages and supplier queries.
• Coordinate returns and resolve purchasing issues.
• Support Sales Order Processing with customer orders and day-to-day workload.
• Keep Sales informed of order progress, availability and any changes to delivery commitments.
• Investigate order-related problems and take ownership of practical solutions.
• Help prioritise urgent and commercially important requirements across Purchasing and Supply Chain.
• Escalate significant issues with clear information and suggested next steps.
• Support colleagues and identify ways to improve processes and maintain service levels.

What you’ll bring:

• Experience in Purchasing, Procurement, Supply Chain or a similar operational role.
• Experience of Sales Order Processing and/or managing customer orders.
• Strong organisational skills, with the ability to manage competing priorities in a busy environment.
• A proactive, hands-on approach, taking ownership of issues through to resolution.
• The ability to build positive relationships with suppliers, Sales teams and colleagues.
• Confident communication skills, including the ability to challenge requests constructively.
• Commercial awareness and an understanding of how purchasing, availability and delivery times affect customers and the wider business.
• The ability to pick up new systems and processes quickly.
• Confidence working independently, with sound judgement about when to act and when to escalate.

We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process.

If you require any accommodations, please contact Zoe Chatley at (url removed).

Keywords: Purchasing, procurement, supply chain, purchase orders, sales order processing, order management, supplier liaison, supplier management, stock availability, lead times, delivery coordination, returns, customer orders, sales support, IT reseller, IT distributor.