Quality Assurance Manager

Overview

We are seeking an experienced Quality Assurance Manager to lead the implementation, governance and continuous improvement of the company's Quality Management System (QMS) across a diverse portfolio of construction projects.

This is a key position responsible for ensuring quality is embedded throughout the entire project lifecycle, from pre-construction through to completion and handover. The successful candidate will drive a proactive quality culture, ensuring robust planning, compliance and continuous improvement across all projects.

Key Responsibilities

Quality Planning & Governance

• Ensure every project has an approved Project Quality Plan (PQP) and Inspection & Test Plan (ITP) in place prior to commencement.
• Review and confirm that PQPs and ITPs are tailored to each project's scope, risks and programme.
• Define and manage quality hold points, ensuring compliance throughout project delivery.
• Embed quality assurance processes across every stage of the construction lifecycle.

Digital Quality Management

• Configure and maintain digital quality management systems to meet project requirements.
• Support project and site teams with system implementation and ongoing use.
• Ensure quality records are accurate, consistent and audit-ready at all times.

Assurance, Audit & Compliance

• Deliver a structured programme of quality audits and assurance reviews.
• Monitor quality trends, identify risks and implement corrective actions where required.
• Ensure defects and non-conformances are recorded, managed and closed out effectively.
• Produce regular quality performance reports for senior management.

Leadership & Continuous Improvement

• Train, mentor and support Project Managers, Site Managers and supply chain partners on quality processes and best practice.
• Promote a right-first-time approach across all projects.
• Lead or contribute to project quality meetings, reviews and improvement initiatives.

Stakeholder Management

• Work collaboratively with SHEQ teams to ensure a consistent approach to compliance.
• Build strong relationships with clients, consultants and subcontractors.
• Support external audits, inspections and project handover activities.

Skills & Experience

The successful candidate will have:

• Proven experience in a Quality Assurance, Quality Management or Technical Compliance role within the construction industry.
• Strong knowledge of UK construction standards, Building Regulations and quality management processes.
• Experience producing and managing Project Quality Plans (PQPs) and Inspection & Test Plans (ITPs).
• Ability to interpret technical drawings, specifications and construction documentation.
• Experience working for a main contractor (preferred).
• Strong auditing, reporting and governance skills.
• Experience using digital quality management systems and Microsoft Office.
• Excellent communication skills with the confidence to challenge constructively and influence stakeholders at all levels.

Personal Qualities

• Professional and credible with a proactive approach.
• Solutions-focused with strong problem-solving skills.
• Comfortable working with both site teams and senior leadership.
• Resilient, accountable and driven to achieve high standards.
• Passionate about quality, continuous improvement and developing others.