Quality Co-Ordinator
Zest
This is a fantastic opportunity for a quality professional who is passionate about driving continuous improvement and embedding a right-first-time, zero-defects culture.
The Role
* Promote a proactive Quality & Safety culture across the site
* Set up and maintain process monitoring on key products
* Support root cause investigations and CAPA for internal and external non-conformances
* Apply structured problem-solving techniques (7-Step, 5 Whys) to investigations
* Carry out and document internal audits, implementing CAPA as required
* Support External audits (e.g. BRCGS, ISO)
* Develop and maintain WIs, SOPs, quality documents, policies and procedures
* Maintain quality reference samples and calibration systems
* Manage customer documentation, including CoC, CofA and questionnaires
* Report on quality activities and represent Quality in meetings as required
* Provide training and support to the wider quality team
What We're Looking For
* Experience working within Quality, ideally within an FMCG environment
* Internal auditing qualification (BRCGS and/or ISO)
* Experience handling customer complaints end-to-end
* Understanding of product safety principles and HACCP
* Experience of quality management systems
* Knowledge of Health & Safety; IOSH is desirable but not essential
* GCSE (or equivalent) English and Maths
* Problem solving / root cause analysis techniques
* Laboratory experience and Six Sigma Green Belt status are beneficial but not essential
Skills & Attributes
* IT literate, including MS Office
* Strong organisational and planning skills
* Excellent verbal and written communication skills at all levels
* Confident collecting, managing and analysing data
* Sound judgement and decision-making ability
* Comfortable working across wider teams to support business strategy
* Flexible and resilient under pressure, with the ability to meet deadlines
* A genuine advocate for a quality and continuous improvement culture
* High accuracy and attention to detail
* Confident training, coaching and developing others
Why Apply?
If you're an experienced quality professional looking for your next step, we'd love to hear from you - apply today or get in touch to find out more.
As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)
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