Quality Engineer in West Bromwich, Sandwell

We are recruiting for an experienced Quality Engineer to join a well-established engineering and manufacturing business. This is an excellent opportunity for a hands-on quality professional to play a key role in maintaining quality standards, resolving technical issues and driving continuous improvement across the business.

Working closely with Production, Engineering, Warehouse and Technical teams, you will support the Quality Management System, investigate customer complaints and internal non-conformances, and ensure products and processes consistently meet required standards.

THE ROLE

• Maintain and improve the Quality Management System, ensuring compliance with ISO 9001 and supporting UL and ATEX requirements.

• Lead investigations into customer complaints, internal non-conformances and process failures, using tools such as 8D, 5 Why and Fishbone analysis.

• Coordinate corrective and preventative actions, ensuring issues are resolved effectively and do not reoccur.

• Provide hands-on quality support across Production, Assembly, Warehouse and Engineering.

• Support first-off, in-process and final inspections, product testing, validation and product release.

• Prepare and maintain quality documentation, including procedures, inspection records, PPAP, FAI and Certificates of Conformity.

• Conduct internal audits and support external and customer audits.

• Monitor quality KPIs, identify trends and drive improvements to reduce defects, complaints and costs associated with poor quality.

THE PERSON

• At least three years' experience in a Quality Engineering role or similar.

• Good understanding of ISO 9001, with UL and ATEX knowledge advantageous.

• Experience working within a manufacturing, engineering or technical environment.

• Confident investigating quality issues, conducting root cause analysis and implementing corrective actions.

• Knowledge of inspection, testing, process control and product release.

• Familiarity with PPAP, FAI, control plans, process flow diagrams and FMEA.

• Ability to read and interpret technical drawings and specifications.

• Strong communication skills, with the confidence to work with and challenge colleagues across different departments.

• Competent using Microsoft Office and able to work independently.

THE PACKAGE

• Salary of £36,000 - £40,000.

• 25 days annual leave plus bank holidays.

• Christmas shutdown.

• Company-wide bonus scheme.

• Company pension and life assurance (4x salary).

• Training and development opportunities.

• Service and recognition awards.

• Enhanced family-friendly policies.

• Cash health plan and employee assistance programme, including 24/7 GP access.

• Discounted gym membership and cycle-to-work scheme.

• Free onsite parking.

This is a great opportunity for a Quality Engineer looking to join an established manufacturing business where they can make a genuine contribution to quality standards, problem-solving and continuous improvement.