Quality Management Advisor

Winshall are seeking to employ a Quality Management Advisor (Integrated Management Systems - ISO 9001, 14001 & 45001.

Based in Talbot Green, near Cardiff, Winshall deliver high voltage projects across the UK, specialising in both the civil and electrical disciplines. Our main focus is that of building substations and we are committed to being at the forefront of the high-voltage industry through the collaboration of mechanical, electrical and civil engineering services as an all-encompassing project management specialist.

Job Purpose

To support the development, implementation, maintenance, and continuous improvement of an Integrated Management System (IMS) aligned with ISO 9001 (Quality), ISO 14001 (Environmental), and ISO 45001 (Occupational Health & Safety).

The role ensures compliance with standards, enhances operational performance, reduces risk, and promotes a culture of quality, environmental responsibility, and safety.

Key Responsibilities

Management Systems Implementation & Maintenance

Maintain and continuously improve the Integrated Management System (IMS).

Ensure alignment with ISO 9001, ISO 14001, and ISO 45001 standards.

Support certification, surveillance, and recertification audits.

Develop and review policies, procedures, and documented information.

Compliance & Governance

Ensure compliance with relevant legislation, regulations, and standards.

Monitor changes in regulatory and ISO requirements and advise the business accordingly.

Conduct compliance audits and gap analyses.

Internal Auditing

Plan, conduct, and report on internal audits across all business functions.

Identify non-conformances and improvement opportunities.

Track corrective and preventive actions (CAPA) to closure.

Risk Management

Facilitate risk assessments (quality, environmental aspects, OH&S hazards).

Support development of control measures and mitigation strategies.

Maintain risk registers and compliance records.

Training & Awareness

Deliver training on IMS procedures and ISO requirements.

Promote awareness of quality, environmental, and safety responsibilities.

Coach managers and staff on best practices.

Performance Monitoring & Reporting

Develop and monitor KPIs and objectives linked to IMS.

Analyse data trends and report on system performance.

Support management review meetings.

Incident & Non-Conformance Management

Investigate quality issues, environmental incidents, and workplace accidents.

Lead root cause analysis (e.g., 5 Whys, Fishbone).

Implement and verify corrective actions.

Continuous Improvement

Drive improvement initiatives (Lean, Kaizen, Six Sigma where applicable).

Identify inefficiencies and recommend solutions.

Support business transformation projects.

Key Skills & Competencies

Strong knowledge of ISO 9001, ISO 14001, and ISO 45001 standards

Internal/Lead Auditor qualification (preferred)

Excellent analytical and problem-solving skills

Strong communication and stakeholder engagement ability

Attention to detail and documentation control

Ability to influence and drive cultural change

Organised with strong planning and reporting skills

Qualifications & Experience

Essential

Proven experience in quality, environmental, or health & safety management

Experience maintaining ISO-certified systems

Internal auditing experience

Knowledge of UK legislation (HSE, environmental regulations)

Desirable

Lead Auditor qualification (IRCA or equivalent)

NEBOSH / IOSH certification (for ISO 45001 scope)

Environmental qualification (e.g., IEMA)

Degree in relevant discipline (Engineering, Environmental Science, Business)

Additional Experience (Desirable)

Experience working with National Grid Transmission (NGET) or similar UK utility/energy infrastructure organisations would be a distinct advantage.

Familiarity with National Grid standards, procedures, and compliance expectations.

Understanding of working within regulated environments, high‑risk infrastructure projects, and contractor assurance frameworks.

KPIs

Audit compliance and successful certification outcomes

Reduction in non-conformances and incidents

KPI achievement (quality defects, environmental impacts, safety metrics)

Completion rate of corrective actions

Employee engagement in IMS processes

Working Conditions

Office and site-based work

Occasional travel to operational sites

Involvement in audits and inspections