Quality Manager in Witham, Essex

Quality Manager

Working Monday-Friday, 8:30am-5:30pm
Office Based position

Our client is seeking an experienced Quality Manager to play a key role in strengthening quality standards, developing processes and supporting the organisation's continued international growth.

Working closely with senior management, operations, engineering and other departments, you will drive a culture of quality, accountability and continuous improvement throughout the business.

This is a varied and influential position, requiring someone who is both strategically minded and hands-on, with the ability to identify risks, implement improvements and ensure products and processes meet the highest standards.

Key Responsibilities

• Maintain, manage and continually improve the organisation's Quality Management System (QMS).
• Review, develop and update company processes and procedures to ensure they remain current and aligned with business quality objectives.
• Develop and manage the internal audit schedule, conducting and authorising audits and training other employees in audit processes.
• Take ownership of quality standards across the business, ensuring all departments operate in accordance with established quality procedures.
• Maintain relevant industry certifications and accreditations, including ISO 9001, ISO 14001, Pressure Equipment Directive (PED), F-Gas and other applicable statutory requirements.
• Act as an authorised signatory for legal Declarations of Conformity, as defined by the relevant technical documentation and regulatory requirements.
• Prepare, review and issue technical and quality documentation in line with internal procedures and legal or third-party requirements.
• Liaise with notified bodies and certification organisations regarding product, technical drawing and service changes that may impact existing approvals.
• Select appropriate conformity assessment modules to meet certification and regulatory requirements.
• Identify, assess and mitigate quality risks, implementing corrective and preventative actions to minimise product failures and maintain product safety.
• Manage customer complaints, non-conformances and corrective action processes, ensuring issues are investigated and resolved effectively.
• Analyse quality data and performance metrics, producing clear reports and KPIs for senior management.
• Work closely with operational and engineering teams to achieve quality objectives and drive continuous improvement.
• Provide quality training and guidance to managers and employees across the organisation.
• Oversee health and safety compliance at the head office, working alongside external consultants and internal management to ensure legal requirements are met.
• Maintain and develop environmental management systems, supporting the organisation's commitment to reducing environmental impact and achieving ISO 14001 standards.

Candidate Requirements:

• Minimum of five years' experience in a Quality Manager or similar senior quality position.
• Strong understanding and practical experience of Quality Management Systems and relevant industry standards, particularly ISO 9001.
• Experience managing audits, quality processes, non-conformances, customer complaints and corrective actions.
• Knowledge of risk assessments, hazard identification and risk mitigation.
• Experience working with key suppliers and demanding customers.
• Strong analytical skills, with the ability to interpret data, identify trends and produce meaningful reports.
• Excellent communication and stakeholder management skills, with the confidence to engage at all levels of an organisation.
• Strong decision-making and problem-solving abilities, balancing quality requirements with commercial considerations.
• Experience using ERP and quality management systems.

Desirable:

• Experience within manufacturing, engineering or other safety-critical industries.
• Understanding of Six Sigma, Lean Manufacturing and Total Quality Management (TQM).
• Knowledge and practical experience of 8D investigation and reporting methodologies.
• Experience with ERP and quality systems such as Sage, NetSuite or SAP.
• Relevant degree or equivalent qualification.
• NEBOSH Certificate in Environmental Management.
• NEBOSH Health & Safety qualification.

Additional Requirement: A full UK/EU driving licence is required.

Benefits:

• Company events
• Company pension
• Health and wellbeing programme
• Life insurance
• On-site parking

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.