Quality Manager

Salary: £45,000 per annum
Job Type: Permanent, Full Time
Location: Hertfordshire
Hours: Monday to Thursday 07:45 to 16:45, Friday 07:45 to 12:45

Are you an experienced Quality Manager looking for a permanent opportunity to make a real impact within a precision manufacturing environment?

We are recruiting for a permanent Quality Manager to join a well established engineering and manufacturing business specialising in the production of high precision components and assemblies. This role offers the opportunity to take ownership of the entire Quality Management System whilst working closely with customers, suppliers and internal teams to drive continuous improvement and operational excellence.

This is a hands on leadership position suited to someone who enjoys being present on the shop floor, solving problems, improving processes and developing a strong quality culture.

The Role

As Quality Manager, you will take responsibility for all aspects of quality across a busy CNC machining and assembly operation.

You will act as the primary customer quality contact, lead investigations and corrective actions, oversee inspection activities and ensure compliance with ISO standards and customer requirements.

Working closely with manufacturing, engineering and operations teams, you will play a key role in reducing waste, improving process capability and delivering right first time quality.

Key Responsibilities

• Manage and maintain the site's Quality Management System

• Act as the primary customer contact for quality related matters

• Lead customer complaints, containment activities, root cause analysis and corrective actions

• Manage non conformances, concessions, deviations and corrective action processes

• Oversee in process and final inspection activities

• Lead internal audits and support external audits and customer visits

• Ensure compliance with ISO 9001 and quality standards

• Manage PPAP submissions, Control Plans, PFMEA, MSA and capability studies

• Drive continuous improvement projects focused on quality, scrap reduction and process capability

• Monitor and report key quality metrics including PPM, FPY, scrap, rework and cost of poor quality

• Support supplier quality activities including audits and performance improvement

• Develop and mentor quality team members

• Work closely with engineering and production teams to improve manufacturing processes

What We're Looking For

• Previous experience as a Quality Manager, Senior Quality Engineer, Quality Assurance Manager, Quality Systems Manager or Quality Lead within a manufacturing environment

• Strong experience within CNC machining, precision engineering, automotive, aerospace or similar manufacturing sectors

• Experience managing ISO 9001 quality systems

• Strong knowledge of PPAP, APQP, PFMEA, Control Plans and MSA

• Experience with SPC, capability studies and statistical analysis

• Strong understanding of GD&T and metrology

• Experience using structured problem solving tools including 8D, 5 Why and Ishikawa

• Continuous improvement mindset with experience of Lean manufacturing principles

Who Might Suit This Role?

This role could suit candidates currently working as a Quality Manager, Senior Quality Engineer, Quality Assurance Manager, Quality Systems Manager, Quality Lead, Manufacturing Quality Manager, Supplier Quality Manager, Quality Improvement Manager or Quality and Compliance Manager. It could also be an excellent opportunity for an experienced Quality Engineer who is ready to take the next step into a management position and lead a quality function within a manufacturing environment.

If you are a quality professional with a passion for continuous improvement, customer satisfaction and manufacturing excellence, we'd love to hear from you.