Quality Manager

Quality Manager 

Location: Buxton, Derbyshire 
Salary: From £45,000.00 to £50,000 depending on experience plus attractive benefits package 
Contract: Full time, permanent
Shifts: On site, Monday – Friday 8.30-17.00

About us

Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper. With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg, The Netherlands and The USA, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX). 

Sustainability at Saica begins with our values – we care, we value and we challenge.

About the role 

You will be responsible for leading the site Quality agenda, ensuring the full deployment of the quality strategy, systems and processes to ensure the delivery of class leading product quality performance.

Leading a small team of Quality Assistants, you will work closely with Operations and the site Continuous Improvement Manager to ensure processes and activities have clear standards which are met rigorously and continue to be developed in line with best practice.  You will help champion and deliver a quality improvement mindset, supporting CI activities across the whole site.

To apply for this opportunity, you will need – 

•  Extensive experience of developing and managing quality systems and audit processes with previous experience of BRC, ISO & food safety standards
•  Previous experience in Print/packaging industry a distinct advantage
•  Proven ability to implement process improvement initiatives
•  Previous experience of line managing or supervising teams
•  Fully qualified BSI Lead Auditor
•  Competent user of MS Office, in particular Word, Excel, PowerPoint & Outlook 
•  Experience of ERP systems, preferably EFI Radius and SAP

Main Responsibilities 

•  Manage the day to day activities of the Quality Team, coordinating activities required to meet Company, site and regulatory quality standards.
•  Ensure compliance with specific external and internal standards including BRC, ISO 9001, 14001 and A2 permit.
•  Specifically, to manage and improve procedures, documentation & auditing of the quality management system.  Work closely with operational and technical colleagues to ensure understanding and responsibilities.
•  Understand the needs and expectations of customers regarding product quality, ensuring these expectations are a core part of the quality management system.
•  Ensure the internal audit schedule is kept fully updated and all recommendations and NCR’s are relayed back to the relevant business areas, actioned and closed off accordingly.
•  Ensure the site is always at ‘Audit Ready’ status.
•  Effectively investigate and process customer complaints, managing the process for any corrective and preventative action.
•  Develop and maintain quality assurance metrics and reporting for both internal and external purposes including complaints, internal NCR’s, in-house rejects, customer returns and cost of all errors and waste.
•  Together with Line Managers, identify training needs to meet quality requirements and deliver internal training where appropriate.
•  Regularly communicate with Operations regarding quality issues, attending daily operations meetings to report any relevant Quality issues.
•  Represent the Quality Department within the Site Leadership Team, playing a full part in the delivery of the site strategy and budget.
•  Help develop a culture of compliance, quality and continuous improvement across the site.
•  Manage all site health and safety procedures, ensuring site H&S standards are met. 
•  Deliver site Quality induction to all new employees.
•  Continuously develop own knowledge on best practice, networking with colleagues at other sites and by keeping abreast of industry and legislative developments.
•  Lead and develop Quality team members, ensuring individuals have the appropriate level of support, 1:1’s and training to enable them to perform effectively. Ensure team members receive regular feedback and that all performance appraisals and development plans are up to date.

What we offer:

•  Ongoing training and development 
•  Funding for role specific professional qualifications
•  24 Days holiday a year plus Bank Holidays and shut down at Christmas
•  Full uniform / PPE supplied
•  Discretionary annual bonus scheme 
•  Contributory pension scheme
•  Flu and eye test vouchers
•  Wellbeing activities
•  Cycle to work and tech scheme 
•  Fresh Fruit every 2 weeks 

Saica is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates, so if you feel you have what it takes to be successful in this role then please click “Apply” and submit your up to date CV and covering letter for consideration. 

No agencies please.