Receptionist/Customer Service

Our client, a national service organisation, is searching for a vibrant, positive and adaptable Receptionist/Customer Service professional to become the welcoming face of their growing team. This is a role where your personality truly matters — you’ll set the tone from the moment visitors walk through the door, creating an atmosphere that feels warm, professional and effortlessly well‑organised.

Reporting to the Office Manager, key responsibilities to include:

• Greet and welcome visitors upon arrival
• Direct guests to the appropriate person or department
• Answer, screen and forward incoming calls
• Maintain a tidy, presentable reception area with all necessary stationery and materials
• Provide accurate information in person, over the phone and via email
• Receive, sort and distribute daily mail and deliveries
• Follow safety procedures and maintain office security, including monitoring the logbook and issuing visitor badges
• Order front-office supplies and manage stock levels
• Update calendars, schedule meetings and support travel/accommodation arrangements
• Prepare vouchers and maintain records of office expenses
• Carry out general administrative tasks including filing, photocopying, transcribing and faxing

As a successful candidate, you’ll bring previous experience in reception, administration or customer service, along with confident Microsoft Office skills and a polished communication style. You’ll be proactive, resourceful and ready to step in when challenges arise. Hands‑on experience with office equipment will help you hit the ground running.

This is a fantastic opportunity to join a well‑established organisation that values its people, offers a genuinely friendly working culture and provides a competitive salary package. If you’re someone who loves being at the centre of a busy, welcoming environment, this role will keep you engaged every day.