Receptionist

Job Description:

Job Title: Receptionist

Location: Nottingham University Hospitals NHS Trust- Dundee House Reception

Hours: Monday to Friday 08:00AM to 04:00PM and 09:00Am to 05:00PM

Trust Location: City Hospital, Nottingham, Dundee House, City Hospital, Hucknall Road, NG5 1PB

Work Type: Temporary

What you’ll be responsible for:

1. Accurately book, check-in, and cancel outpatient appointments using hospital systems.

2. Ensure patient records and clinic lists are up to date and available for clinical staff.

3. Handle telephone queries in a courteous and timely manner, signposting as necessary.

4. Liaise with medical, nursing, and administrative colleagues to support smooth clinic operations.

5. Maintain confidentiality at all times and comply with Trust policies including data protection and infection control.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

Skills:

· Microsoft Office package knowledge e.g., Outlook, Word, Excel.

· Good telephone manner and professional approach.

· Experienced Receptionist or Administrator with excellent organisational skills.

· Attention to detail and ability to work independently using own initiative.

· Excellent interpersonal skills good and administrative/computer skills.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Work Location: In person