Regional Operations Manager in London, Greater London
Posted by Boden Group
£80,000 – £85,000 a year
London · Permanent
The Role
As the Regional Operations Manager, you'll:
- Oversee PPM, reactive maintenance, call-outs, minor projects and subcontract works.
- Manage regional P&L, contract profitability, renewals and cost control.
- Lead Regional Service Managers, plan capacity and improve engineer productivity.
- Manage client relationships, resolve escalations and monitor service SLAs and KPIs.
- Use operational data to improve processes, system adoption and service performance.
- Ensure health, safety and environmental compliance across regional operations.
To be successful as the Regional Operations Manager, you'll have:
- Proven regional, multi-site or multi-contract operations management experience in FM or engineering services.
- Experience managing P&L and delivering commercial targets.
- Experience managing B2B service contracts and building senior client relationships.
- Knowledge of CAFM or EAM systems and FM or engineering compliance requirements.
- Experience developing operational teams and driving continuous improvement.
- Fire engineering, building services or related technical experience would be advantageous.
- A permanent position covering the South and London.
- £80,000–£85,000 per year, plus up to 20% target bonus.
- A company car or £6,000 car allowance.
- 25 days’ holiday plus bank holidays, with the option to purchase five additional days.
- A contributory company pension, life assurance and healthcare scheme.
To apply for the position of Regional Operations Manager, click Apply Now to send your CV to Paul Heard.
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